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What is Pendo?

Pendo serves as a platform dedicated to enhancing product experiences, enabling software product managers to create offerings that resonate with users. It empowers product teams to explore critical inquiries like "Which features are most popular among customers?" and "Are there any features that users tend to ignore?" Additionally, it helps identify which elements bring joy and which ones lead to frustration or confusion. With these valuable insights, teams can effortlessly implement in-app messages, guides, and walkthroughs without any coding knowledge required, ultimately ensuring users maximize their experience with the products. By utilizing Pendo, you can swiftly pinpoint both the features and processes that elicit positive and negative reactions from users. Furthermore, the platform facilitates guiding users through challenging aspects while promoting the adoption of features that transform them into enthusiastic advocates for your product. This comprehensive approach not only enhances user engagement but also fosters a deeper connection between the product and its audience.

What is FlowShare?

FlowShare is a Windows-based process documentation tool built for teams that need clear, consistent training material without the manual effort. It runs quietly in the background while you work, capturing each click across desktop software, browser tools, and enterprise systems like SAP GUI, then builds a polished, step-by-step guide automatically, no writing, screenshotting, or editing required. What once took days of manual documentation now takes hours: FlowShare turns real workflows into ready-to-use training material your team can follow immediately. Every guide keeps a consistent, professional look regardless of who created it, so documentation quality never depends on individual writing skill. Beyond guide creation, FlowShare Assist, an AI-powered assistant, gives your end-users round-the-clock support, helping them troubleshoot and resolve issues on their own instead of escalating every question to a colleague. Guides live in the FlowShare Portal, a searchable central hub where your whole team can find answers, browse documentation, and keep processes aligned, no FlowShare installation needed to access it. Start with a 7-day free trial. Plans begin at €39/user/month. Learn more at getflowshare.com

Media

Media

Integrations Supported

Confluence
WordPress
APISCRAPY
BI Book
Breadcrumbs.io
Convert Experiences
Crowdin
DataJoy
Easyflow
Fivetran
Igloo
Jira
Kleene
Lantern
Qualtrics XM Platform
Salesforce
Voxpopme
Zendesk Chat

Integrations Supported

Confluence
WordPress
Synthesia

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pendo

Date Founded

2014

Company Location

United States

Company Website

www.pendo.io

Company Facts

Organization Name

miraminds GmbH

Date Founded

2016

Company Location

Germany

Company Website

getflowshare.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Journey Mapping Tools

Behavioral Analytics
Data Import / Export
Surveys & Feedback

Customer Retention

Not specified

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Self Service Tools
Surveys & Feedback
User Onboarding

Digital Analytics

Not specified

Mobile App Analytics

Cohort Analysis
Funnel Analysis
In-App Events Tracking
Retention Tracking
Revenue Tracking

Onboarding

Self Service Portal
Training Management

Product Analytics

Not specified

Product Management

Feedback Collection
Prioritization
Product Roadmapping

UX

For Mobile
For Websites
Heatmaps
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Web Analytics

Goal Tracking
Multiple Site Management
Pageview Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Digital Adoption Platforms

Content Creation
Multi-Language
Self Service Tools
User Onboarding

Document Generation

Multiple Output Formats
Templates

Document Management

Access Controls
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Retention
File Type Conversion
Offline Access
Version Control

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Docs Web Hosting
Markdown Support
Multiple Formats Support
Version Control

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