FROGED Reviews & Ratings

FROGED

4.4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 17 Ratings

Total 4.5 out of 5 stars
ease 4 out of 5 stars
features 4 out of 5 stars
design 3.5 out of 5 stars
support 4.5 out of 5 stars

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What is Pendo?

Pendo serves as a platform dedicated to enhancing product experiences, enabling software product managers to create offerings that resonate with users. It empowers product teams to explore critical inquiries like "Which features are most popular among customers?" and "Are there any features that users tend to ignore?" Additionally, it helps identify which elements bring joy and which ones lead to frustration or confusion. With these valuable insights, teams can effortlessly implement in-app messages, guides, and walkthroughs without any coding knowledge required, ultimately ensuring users maximize their experience with the products. By utilizing Pendo, you can swiftly pinpoint both the features and processes that elicit positive and negative reactions from users. Furthermore, the platform facilitates guiding users through challenging aspects while promoting the adoption of features that transform them into enthusiastic advocates for your product. This comprehensive approach not only enhances user engagement but also fosters a deeper connection between the product and its audience.

What is FROGED?

FROGED is an omnichannel customer engagement platform that combines the Human Touch with AI to transform how businesses connect with their customers. By unifying conversations across all channels, empowering teams with centralized data, and automating routine workflows, FROGED helps companies deliver faster, smarter, and more personalized experiences. With tools like a Unified Omnichannel Inbox, AI-powered Copilot & workflows, and segmented campaigns for conversational marketing, FROGED enables organizations to increase efficiency, boost productivity, and unlock new revenue opportunities—always keeping people at the center of technology.

Media

Media

Integrations Supported

Salesforce
Slack
WordPress
Zapier
APISCRAPY
COZYROC SSIS+ Suite
Confluence
HubSpot CRM
Igloo
Ikigai
Meltano
Microsoft Dynamics 365
Prodsight
Singer
Tray.ai
Unbird
UserTesting
Zendesk Guide

Integrations Supported

Salesforce
Slack
WordPress
Zapier
Microsoft Excel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$32.5 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pendo

Date Founded

2014

Company Location

United States

Company Website

www.pendo.io

Company Facts

Organization Name

FROGED Technologies

Date Founded

2019

Company Location

Spain

Company Website

froged.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Journey Mapping Tools

Behavioral Analytics
Data Import / Export
Surveys & Feedback

Customer Retention

Not specified

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Self Service Tools
Surveys & Feedback
User Onboarding

Digital Analytics

Not specified

Mobile App Analytics

Cohort Analysis
Funnel Analysis
In-App Events Tracking
Retention Tracking
Revenue Tracking

Onboarding

Self Service Portal
Training Management

Product Analytics

Not specified

Product Management

Feedback Collection
Prioritization
Product Roadmapping

UX

For Mobile
For Websites
Heatmaps
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Web Analytics

Goal Tracking
Multiple Site Management
Pageview Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Customer Onboarding

Not specified

Customer Service

Alerts / Escalation
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Virtual Assistant

Customer Success

Customer Engagement
Customer Lifecycle Management
Health Score
Usage Tracking / Analytics

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

NPS

Not specified

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