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What is Pendula?

In the current high-speed market environment, grabbing the attention of customers has become a formidable task, compelling leaders in marketing and customer experience (CX) to propel growth even amid the constraints of time and resources. Pendula leverages the extensive potential of generative AI to provide teams with the essential tools needed to create dynamic and meaningful two-way interactions with customers, ultimately driving greater inspiration, engagement, and retention. Serving as a pivotal entity in the global conversation between businesses and their customers, Pendula features user-friendly drag-and-drop functionalities that empower teams to enhance their efficiency. It enables proactive decision-making through real-time data activation, making Pendula a fundamental component of modern customer engagement and retention strategies. With its cutting-edge workflow studio, the only limitations are those of creativity, allowing users to curate data sources that pinpoint critical customer moments, thereby enriching the overall customer experience. This innovative approach not only improves communication efficiency but also fosters stronger relationships between brands and their target audiences, ultimately paving the way for sustainable business growth. As organizations seek to adapt to ever-changing customer needs, Pendula stands ready to transform customer interactions into lasting connections.

What is Hearsay?

Hearsay Systems is transforming the client experience within the financial services sector. With the Hearsay Client Engagement Platform, over 200,000 agents and advisors are empowered to cultivate genuine and insightful business relationships. The platform effectively manages the final stages of digital communication, ensuring that interactions are both guided and documented. Used by some of the most esteemed financial institutions globally, such as New York Life, Morgan Stanley, and Charles Schwab, Hearsay's SaaS solution enhances their ability to broaden their outreach, optimize sales interactions, and deliver outstanding client service consistently and in compliance with regulations. Headquartered in San Francisco, Hearsay also boasts teams located across North America, Europe, and Asia, showcasing its commitment to global reach and collaboration. This strategic positioning allows Hearsay to stay attuned to the diverse needs of its clients worldwide.

Media

Media

Integrations Supported

Adobe Marketo Engage
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Azure Blob Storage
Azure OpenAI Service
Azure Service Bus
Google Ads
Google Analytics
Microsoft Bot Framework
Microsoft Power BI
Microsoft Project
Mixpanel
MySQL
Notion
QuickBooks Online
Redis
Shopify
Slack
Zendesk Sell

Integrations Supported

Global Relay

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars

Training Options

Not specified

Company Facts

Organization Name

Pendula

Date Founded

2015

Company Location

Australia

Company Website

www.pendula.com

Company Facts

Organization Name

Hearsay Systems

Company Location

United States

Company Website

www.hearsaysystems.com

Categories and Features

Customer Engagement

Not specified

Email Marketing

Not specified

Push Notifications

Not specified

SMS Marketing

Not specified

Categories and Features

Content Management

Not specified

Customer Engagement

Not specified

SMS Marketing

Not specified

Social Selling

Not specified

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