Penguin Reviews & Ratings

Penguin

5.0 out of 5 stars

Ratings and Reviews 1 Rating

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What is Penguin?

This all-encompassing travel agency software solution provides multilingual capabilities for generating quotes and invoices, alongside comprehensive documentation such as receipts, e-tickets, confirmations, and vouchers. Additionally, it features a General Ledger-based Budget Module, integrates seamlessly with third-party XML/web services, and connects effortlessly with payment gateways including Sage Pay, Worldpay, Wirecard, and Mpesa, complete with automatic reconciliation. The platform also incorporates modules for staff commissions, sliding and affiliate commissions, and utilizes AI for automatic reconciliation with IATA BSP, all while supporting multi-branch accounting and various business areas, including B2B/Agent Management and integrations with BedBank and suppliers. Moreover, it facilitates booking retrieval through third-party connections with all GDS and NDC systems, and includes functionalities for automatic creation and cancellation of bookings, processing refunds and voids, conducting bank reconciliations, and uploading GL data via Excel. Users can also schedule reports, manage hotel inventory uploads and bookings, generate ABTA reports, revalue currencies, and create FIT/group packages, making it a robust choice for travel agencies seeking efficiency and integration. Ultimately, this solution is designed to streamline operations and enhance the overall travel booking experience.

What is Micestem?

Micestem is a robust all-in-one solution specifically designed for destination management companies (DMCs) that focus on MICE groups and premium travel services. By consolidating the entire group program cycle onto a single platform, it covers every aspect from sales pipelines and group files to service and vendor catalogs, as well as visually appealing proposals for clients, including Service Orders that vendors can confirm seamlessly without needing to log in. Furthermore, it supports the generation of Banquet Event Orders (BEOs) and event manifests, manages invoicing, and tracks commissions, substantially reducing repetitive data entry through document generation from existing information. The platform is equipped to handle multiple branches and currencies, featuring role-specific access for departments such as Sales, Operations, Finance, and Administration. With a foundation laid by operators who possess direct DMC experience, Micestem provides guided onboarding and allows users to import catalogs using Excel, which helps teams to adopt the platform quickly and effectively. Its intuitive interface coupled with powerful functionalities enables DMCs to boost their operational efficiency while simultaneously enhancing customer satisfaction. Additionally, the continual support and updates offered ensure that users can adapt to evolving industry needs with ease.

Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

£350/month - 5 Users
Free Trial Offered?

Pricing Information

$95/user/month
$95 per user per month.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Penguin Commercial Limited

Date Founded

1998

Company Location

United Kingdom

Company Website

www.penguininc.com

Company Facts

Organization Name

Micestem

Date Founded

2026

Company Location

United States

Company Website

micestem.com

Categories and Features

Travel Agency

Not specified

Categories and Features

Event Management

Not specified

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