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What is Performax360?

The LIVE 360° Customer Service assessment can be customized to address the unique needs and demands of your organization. According to McKinsey's insights from 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is enhancing teamwork and cross-functional collaboration within customer service departments. This innovative platform, known as Performax360, operates as a Cloud-based Software as a Service (SaaS) solution, providing four distinct hosting options for deployment. Involving a variety of stakeholders is essential for effective strategic and operational decision-making, whether it relates to an internal process, project, or initiative. The real-time collaboration among employees, customers, and partners plays a critical role in the co-creation of groundbreaking products and services while enabling the resolution of challenges in inventive ways. By nurturing ongoing interactions with stakeholders, ranging from executive leadership to frontline workers, along with customers and partners, organizations can greatly enhance the execution of their strategies. This collaborative approach not only streamlines operational workflows but also significantly elevates the overall customer experience, leading to long-lasting positive outcomes. As a result, organizations can ensure that they are consistently meeting and exceeding customer expectations.

What is Otuvy?

Otuvy, previously known as CleanTelligent, collaborates with facility service experts to deliver exceptional results while improving everyday operations, which ultimately boosts frontline productivity. Their customizable inspection processes are seamlessly integrated into work orders, checklists, and reports, fostering trust among clients, stakeholders, and employees alike. By steering clear of one-size-fits-all software and reducing unnecessary paperwork, organizations can save both time and resources. Roger Lacefield from Executive Management Services experienced remarkable outcomes, including a 100% rise in employee efficiency and a 98% reduction in work order response times just six months after implementing Otuvy. Are you prepared to enhance your quality systems and elevate your organization's growth potential? Embracing these changes could lead to significant improvements in your operational effectiveness.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$428/month
Otuvy has three pricing packages available. The features and number of users vary per package. You can add user bundles to fit your team's needs. When paid annually, Starter starts at $428/month, Business Pro starts at $517/month, and Enterprise Plus starts at $1071/month.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Performax

Date Founded

2015

Company Location

United States

Company Website

www.performax360.com

Company Facts

Organization Name

Otuvy

Date Founded

2003

Company Location

United States

Company Website

www.otuvy.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Predictive Analytics
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Cleaning Services

Client Management
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Scheduling
Service History Tracking
Work Order Management

CMMS

Mobile Access
Scheduling
Service History Tracking
Work Order Management

Facility Management

Commercial Properties
Facility Scheduling
Incident Management
Inspection Management
Maintenance Tracking
Residential Properties
Schools
Vendor Management
Visitor Management
Work Order Management

Field Service Management

Contact Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Maintenance Management

Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Work Order Management

Tradesman Job Management

Reporting
Scheduling

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