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What is Performo?

It is your duty to ensure that the facilities under your supervision adequately serve the needs of their occupants. With Performo, you can effortlessly oversee work orders, monitor inventory levels, anticipate future asset expenses, and efficiently dispatch tasks. The platform simplifies the assignment of work orders, the tracking of service requests, and the management of preventive maintenance schedules, which helps maintain the smooth operation of your facilities. By utilizing this system, your team can transition to the next task more quickly and effectively. Every team member has the potential to enhance productivity, regardless of their role, location, or the device they are using. Depending on the specific trade and workload, you have the option to automatically route tasks or assign them manually. Additionally, you can communicate directly with both employees and external vendors. The comprehensive reporting on historical trends and data will empower you to make proactive maintenance choices, leading to improved facility management. This is merely the starting point for optimizing your operations.

What is IssuTrax?

Enhancing the experiences of guests, increasing staff productivity, improving communication, and driving revenue growth are key objectives for the hospitality industry. A comprehensive and intuitive collection of web and mobile tools designed for facility maintenance and service automation caters specifically to hotels, cruise ships, resorts, and property management, all with the goal of enriching their environments, safeguarding their assets, and optimizing maintenance while elevating guest service standards. IssuTrax™ acts as a flexible software solution for tracking issues and managing maintenance, which promotes efficiency, collaboration, and accountability by providing users with vital tools and systems essential for outstanding customer support. By integrating personnel, locations, and resources into a cohesive system, IssuTrax facilitates real-time collaboration and creates a robust framework for generating, tracking, and overseeing guest service requests, maintenance tasks, safety issues, and vendor work, all in one streamlined platform. This forward-thinking strategy not only simplifies operational processes but also guarantees that every detail of guest satisfaction is carefully managed and enhanced. Additionally, the system’s capability to adapt to varying operational needs makes it an invaluable asset for those in the hospitality sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

Android
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Wizard Software Solutions

Date Founded

1995

Company Location

United States

Company Website

www.wizardsoftware.net/performo

Company Facts

Organization Name

OnboarD Software

Date Founded

2000

Company Location

United States

Company Website

www.onbts.com

Categories and Features

CMMS

Not specified

Work Order

Contract Management
Inventory Control
Preventive Maintenance
Quotes / Estimates
Scheduling

Categories and Features

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Recurring Issues
Task Management

Work Order

Dispatch Management
Job Management
Recurring Appointments
Routing
Scheduling
Task Management

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