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What is Perspective AI?

Perspective AI is a cutting-edge platform for customer research that leverages artificial intelligence to foster authentic conversations, yielding deep insights into customer behavior and enabling informed decision-making. By employing a single topic prompt, it seamlessly generates conversation guides and facilitates engaging interviews, whether through voice or text, at scale, and promptly delivers summaries, interactive analyses, and shareable highlights to align teams with customer needs, challenges, and aspirations. The platform's continuous Voice of Customer (VOC) memory system ensures that every new interaction adds value to a centralized knowledge base, while real-time dashboards reveal trends, sentiment, and critical decision-making factors without the need for extensive manual setups or complex integrations. Additionally, its rapid deployment in just minutes empowers product managers, customer success leaders, and market researchers to access AI-enhanced dialogues that transform qualitative data into actionable strategies, significantly boosting business performance. This innovative methodology not only helps organizations remain nimble and adaptable to shifting customer demands but also plays a crucial role in maintaining competitiveness in an ever-evolving market environment, highlighting the importance of staying attuned to customer feedback.

What is AWAI?

AWAI provides two innovative methods of operation, both utilizing the same analytical structure. The first method, known as group analysis, removes the requirement for a conventional fixed questionnaire; participants can instead formulate their questions in simple language and share an invite link, permitting respondents to engage without the necessity of creating an account. Each participant interacts with the AI on their own, which stimulates further dialogue to draw out richer insights. When the sessions conclude, the discussions are categorized based on opinions, the rationale behind them, and the frequency of each viewpoint, with distinctive opinions regarded as outliers instead of being averaged. This method can accommodate up to 100 users on a self-serve basis. The second approach features live meetings where participants can choose their desired language for communication and reading, with contributions organized by relevant topics as the conversation progresses. After the meeting, the content is arranged thematically rather than simply presented as a transcript. Both methods result in the production of a comprehensive document, where you can ask a straightforward query regarding the collected data, leading to a report that is exportable as a PDF and can be edited at no extra cost. Moreover, a public demo is available that does not require any registration, making it easy for prospective users to explore the functionalities of AWAI without any barriers. This effort highlights AWAI's commitment to accessibility and user engagement.

Media

Media

Integrations Supported

Grok Bot

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

$11.99/month
Free plan available, no card required. Subscriptions are Plus $11.99, Pro $29.99 and Ultra $99.00 per month.

Group analysis is a one-time purchase rather than a subscription: $799.00 base plus $11.99 per respondent, for up to 100 respondents on self-serve. Reports are included at no extra cost.

Prices are shown in the viewer's local currency; USD is the reference.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Perspective AI

Company Location

United States

Company Website

getperspective.ai/

Company Facts

Organization Name

OFFICE KAMIYA Inc.

Date Founded

2016

Company Location

Japan

Company Website

www.officekamiya.co.jp/

Categories and Features

AI Research Tools

Not specified

Customer Feedback

Not specified

Market Research

Not specified

Categories and Features

Qualitative Data Analysis

Collaboration
Data Visualization
Multi-Language
Text Analytics
User Research Analysis

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