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What is Phonilab?

Phonilab provides a robust solution specifically designed for the needs of repair shops, featuring tools such as QualiRépar, sales monitoring, invoicing, online estimates, subscription management, handling of insurance certificates, vehicle acquisitions, expense oversight, VAT control, inventory management, scheduling, SMS marketing, social media review prompts, and notifications through SMS, WhatsApp, and email. By leveraging Phonilab, businesses can effectively demonstrate their expertise and foster customer loyalty, manage online quote requests from multiple channels, increase revenue through SMS marketing and remote quoting options, automate the reimbursement process for QualiRépar, and optimize their financial tracking, encompassing turnover, cash flow, profit margins, and accounting reports. This platform not only improves operational efficiency but also creates fresh opportunities for engaging with customers and enhancing revenue. With Phonilab, you can concentrate on delivering outstanding service while managing your business operations with ease and effectiveness, ensuring that every aspect of your shop runs smoothly. Ultimately, this comprehensive tool empowers repair shop owners to thrive in a competitive marketplace, allowing them to prioritize their core mission of providing excellent service.

What is LoomiDesk?

LoomiDesk is a comprehensive service management platform designed to help repair shops, service centers, and field service businesses digitize and streamline their operations through one centralized cloud-based system. The platform enables businesses to create and manage job cards, track repairs, maintain customer records, generate invoices, and oversee technician workflows with greater efficiency and accuracy. Service providers can automate customer communication through integrated WhatsApp notifications that deliver real-time updates about job progress, service status changes, and repair completion. LoomiDesk supports GST-compliant invoicing with branded PDF generation that includes detailed CGST, SGST, and IGST tax calculations for professional billing and accounting processes. Businesses can also print thermal receipts for quick customer handoffs at counters and service desks. The platform provides full job history tracking, allowing users to search past service records by customer, phone number, status, or service date while maintaining detailed audit trails for operational transparency. Team management and role-based permission controls help business owners assign tasks, manage technician access, and monitor employee activity securely across the organization. LoomiDesk supports multiple service industries including mobile phone repair, laptop servicing, air conditioning maintenance, vehicle repair, CCTV installation, medical equipment servicing, water purifier maintenance, UPS servicing, and solar maintenance operations. Multi-branch support enables franchise businesses and growing service companies to standardize workflows, branding, and operational procedures across multiple locations. The software includes analytics and reporting tools that provide insights into revenue trends, service volume, technician productivity, and overall business performance.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$45/month
Free Trial Offered?
Free Version

Pricing Information

$4/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phonilab

Date Founded

2001

Company Location

France

Company Website

www.phonilab.fr

Company Facts

Organization Name

LoomiDesk

Date Founded

2026

Company Location

India

Company Website

www.loomidesk.in

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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