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What is Piccotello ?

In a quaint hotel or bed and breakfast, offering personalized service is of the utmost importance. Our innovative guest history feature allows you to effortlessly access the preferences of your visitors, ensuring that you provide outstanding service from the reservation stage through to check-in and throughout their entire stay. For those who often accommodate business travelers, integrating company profiles with individual guest accounts is straightforward and efficient. With just one click, you can produce invoices, customize reservations, and make quick adjustments to invoice items or addresses as needed. When handling group bookings, Piccotello simplifies the billing process by enabling the creation of partial invoices. Furthermore, our housekeeping management tool gives you a detailed overview of which rooms need attention, allowing you to delegate tasks to specific staff members or rearrange the cleaning order as necessary. This streamlined approach ensures that rooms are prepared for early check-ins, providing a fluid experience for every guest. By effectively managing cleaning schedules and keeping track of guest preferences, you ultimately elevate the quality of the hospitality experience, making it memorable for all who stay with you. In doing so, you foster a welcoming atmosphere that encourages guests to return time and again.

What is LHost?

Lhost offers an outstanding solution for returning items that guests accidentally leave behind at resorts. When a hotel finds a forgotten item, they can start the return process with just one click! The hotel promptly informs the guest via email about the item that was found and provides instructions on how to choose the most suitable shipping option for delivering it to their chosen address. By using LHOST, hotel personnel can optimize their operations, boost productivity, and provide a level of service that continues even after the guest has departed. This forward-thinking method not only fosters customer loyalty but also avoids any extra costs for the hotel! The shipping expenses are taken care of by the item owner, who will pay LHost once they approve the shipment. With the capability to send lost items anywhere in the world, guests can indicate their preferred delivery location. Furthermore, this service does not require a subscription fee, making it an appealing choice for hotels. Consequently, both guests and hotel staff can benefit from a seamless experience when it comes to recovering lost items, ensuring that no guest feels forgotten. This commitment to service can significantly enhance the overall guest experience and encourage repeat visits.

Media

Media

Integrations Supported

unTill

Integrations Supported

unTill

API Availability

Has API

API Availability

Has API

Pricing Information

$45 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Freetime Hospitality

Date Founded

2017

Company Location

Netherlands

Company Website

piccotello.com/en/products/

Company Facts

Organization Name

LHost

Date Founded

2015

Company Location

Switzerland

Company Website

www.lhost.it/&lang=en

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management

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