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What is Pineapple Technologies Tour Booking Portal?
A robust Tour Management Software that integrates Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) features. It provides tools to create comprehensive customer profiles and manage both standard packages for Free Independent Travelers (FIT) and Group Inclusive Tours (GIT). Users can design flexible itineraries using a do-it-yourself approach while overseeing the entire inquiry lifecycle. The software includes a variety of components such as accommodations, attractions, vehicle rentals, dining options, transfers, tour guides, flights, cruises, train services, and visa processing. It also supports pricing strategies that can be tailored according to departure dates, locations, and plans, with up to ten different pricing tiers, including special rates for popular destinations like Goa and the Maldives. Furthermore, it facilitates effective follow-up communications through several channels including email, SMS, in-person meetings, and phone conversations. Users can easily remove packages linked to particular inquiries or clients, evaluate the urgency of inquiries by categorizing them as hot, warm, or cold, and track their origins from sources like Google, Facebook, or personal referrals. Moreover, the system is equipped to manage closing dates, monitor closing days, and define operational hours for each task, thereby boosting overall productivity. This innovative software is designed not only to optimize tour management workflows but also to significantly enhance engagement with customers. It ultimately aims to provide a seamless experience for both users and their clients.
What is 3GTS?
Vinet America provides a wide array of management solutions that go beyond just web-based platforms, offering complete hardware and hosting services at their facility, along with expertise in graphic design, data importation, and internet marketing. This allows clients to concentrate entirely on their core business of travel, while Vinet America proficiently handles all other technological needs. Specifically designed for mid-sized tour operators, golf operators, airfare consolidators, hotels, and inbound operators, Vinet America delivers a fully integrated system that is already in use and generates over $10 million in annual online sales for each client. The setup for promotional offers and discounts is user-friendly, complemented by an automated mailing system for documents that can be customized with personal logos and colors, including itineraries, invoices, and vouchers. In addition, clients benefit from a package builder for pricing, enhanced landing pages, and extensive access to a library of reports and operational queues to improve management efficiency. Online credit card processing is also available, alongside a dedicated “my reservations” page for customers, ensuring a smooth experience for all users. With a commitment to innovation and efficiency, Vinet America is dedicated to empowering its clients by simplifying their operational processes through advanced technology solutions. As a result, travel businesses can thrive while Vinet America takes care of the intricate details behind the scenes.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10000.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pineapple Technologies
Company Location
United States
Company Website
www.pbsworld.com/services/tourbookingportal.aspx
Company Facts
Organization Name
Vinet America
Date Founded
2000
Company Location
United States
Company Website
www.vinetamerica.com/Products.aspx
Categories and Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Categories and Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management