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A robust Tour Management Software that integrates Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) features. It provides tools to create comprehensive customer profiles and manage both standard packages for Free Independent Travelers (FIT) and Group Inclusive Tours (GIT). Users can design flexible itineraries using a do-it-yourself approach while overseeing the entire inquiry lifecycle. The software includes a variety of components such as accommodations, attractions, vehicle rentals, dining options, transfers, tour guides, flights, cruises, train services, and visa processing. It also supports pricing strategies that can be tailored according to departure dates, locations, and plans, with up to ten different pricing tiers, including special rates for popular destinations like Goa and the Maldives. Furthermore, it facilitates effective follow-up communications through several channels including email, SMS, in-person meetings, and phone conversations. Users can easily remove packages linked to particular inquiries or clients, evaluate the urgency of inquiries by categorizing them as hot, warm, or cold, and track their origins from sources like Google, Facebook, or personal referrals. Moreover, the system is equipped to manage closing dates, monitor closing days, and define operational hours for each task, thereby boosting overall productivity. This innovative software is designed not only to optimize tour management workflows but also to significantly enhance engagement with customers. It ultimately aims to provide a seamless experience for both users and their clients.
What is GlobeTrack?
We work hand in hand with tour operators to provide innovative solutions crafted specifically for their requirements. Moreover, we establish strategic partnerships with software developers, marketing agencies, destination management companies (DMCs), and a variety of other stakeholders to deliver premium software tailored for tour operators. If your tour operations have unique software requirements, don’t hesitate to contact us; we support businesses of any scale! Our white-label solutions form the foundation for leading platforms in travel technology. Currently, we are also offering partnership opportunities to specialized resellers. If you're considering launching your own software distribution business, please reach out to us to discuss the potential avenues available. By collaborating with us, you can avoid delays caused by time zone differences, reduce costs, and enhance the capabilities of your trading partners. This partnership also allows you to gain better control with improved visibility into your staff's performance metrics. With the VueTrip tour operator software system, you can easily oversee all your web inquiry forms, ensuring smooth operations and high levels of customer satisfaction. Additionally, our solutions are built to evolve alongside the travel industry, so you can maintain a competitive edge. Embrace the future of travel management with our adaptable and comprehensive software solutions.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$350 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pineapple Technologies
Company Location
United States
Company Website
www.pbsworld.com/services/tourbookingportal.aspx
Company Facts
Organization Name
GlobeTrack
Date Founded
2002
Company Location
Ireland
Company Website
www.globetrack.co.uk
Categories and Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Categories and Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations