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What is Pingly?

Pingly is a modern and visually appealing email service that caters to the demands of today's internet users. Experience the pleasure of emailing again with its intuitive and efficient interface. Not merely an email client, Pingly functions as a full-service email provider, enabling you to host emails on your own domain. Effortless collaboration is possible with your team through Channels, as Pingly merges email and team chat into one cohesive platform. This combination allows you to save valuable time and stay focused without the distraction of managing various applications. Acting as your primary communication hub, Pingly facilitates seamless interactions through Email, Text, and Voice from a single, integrated location. By merging email and team chat, Pingly empowers you to enhance productivity and tackle your tasks efficiently. Suitable for both business and personal endeavors, Pingly is designed to meet the needs of organizations of any size, supporting everyone from solo entrepreneurs to large teams. Setting up email on your domain with Pingly is quick and straightforward, allowing your team to start collaborating effectively in no time and improving overall communication strategies. With Pingly, you can truly embrace the future of email and unlock an unprecedented level of connectivity, enhancing the way you interact with others. The platform not only streamlines your communication but also promotes a more organized workflow.

What is Helpwise?

You can consolidate your Team Email, SMS, and WhatsApp accounts into a shared Inbox, but sharing login credentials for an email account among team members is not feasible. Helpwise offers a user-friendly shared inbox solution that provides access to your team’s email accounts, like help@, sales@, and jobs@. As businesses expand, managing internal communications and customer inquiries—like billing and hiring—can become complex, leading to the temptation to share email logins among staff. This challenge is one we have faced in our past ventures. Helpwise stands out as a truly effective shared inbox solution! We appreciate using Outlook, Gmail, and other popular email platforms, and Helpwise maintains that level of simplicity and ease of use. Each team member can log in individually to the same email address, eliminating the need for password sharing, which ultimately enhances productivity and strengthens security. With Helpwise, you can streamline your communication without sacrificing ease or safety!

Media

Media

Integrations Supported

Copper
Dropbox
Gmail
HubSpot CRM
HubSpot Marketing Hub
Integrately
JustCall
Pabbly Connect
Pipedrive
Quickwork
Salesflare
Shopify
Slack
Stackreaction
Stripe
Trello
Twilio
Zapier
Zendesk Sell
Zoho CRM

Integrations Supported

Copper
Dropbox
Gmail
HubSpot CRM
HubSpot Marketing Hub
Integrately
JustCall
Pabbly Connect
Pipedrive
Quickwork
Salesflare
Shopify
Slack
Stackreaction
Stripe
Trello
Twilio
Zapier
Zendesk Sell
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pingly

Date Founded

2015

Company Location

United States

Company Website

pingly.com

Company Facts

Organization Name

Helpwise

Date Founded

2019

Company Location

United States

Company Website

helpwise.io

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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