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What is Pingsold?

Pingsold is an advanced order management solution specifically designed for boutiques, home brands, and resellers in India who mainly interact with customers through Instagram DMs and WhatsApp. This platform gathers all communications into one centralized inbox, transforming each conversation into a streamlined order that is paid for, shipped, and tracked, thus removing the necessity for a separate website while enabling sellers to keep their existing WhatsApp Business number. When potential customers ask about prices, they receive quick replies directly from the seller's catalog in either English or Hinglish, along with a link to the store to choose their size and finalize payment using UPI, cards, or cash on delivery. For cash-on-delivery orders, verification is conducted via WhatsApp prior to packing, which greatly minimizes return rates. Sellers can effortlessly oversee their orders through a user-friendly dashboard that monitors progress from confirmation to delivery, and they can schedule a Shiprocket pickup with just one click, while buyers get automatic tracking updates sent through WhatsApp. Furthermore, unique items are secured at checkout and designated as sold instantly upon payment, ensuring that no product is ever sold twice. Built on the solid framework of the official WhatsApp Business Platform and Instagram messaging APIs, Pingsold not only transforms the way small enterprises manage their online sales and customer communications but also fosters a more engaging shopping experience for consumers. This innovative method not only simplifies the selling process but also significantly boosts customer satisfaction and loyalty.

What is ChatGent?

ChatGent is a cloud-based messaging and commerce platform powered by AI, tailored for online retailers, service providers, medical facilities, restaurants, and agencies. It effectively manages customer queries across numerous messaging channels including website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by employing pre-approved business information, which helps funnel conversations to staff through a centralized inbox. With real-time synchronization of product catalogs from Shopify and WooCommerce, customers can browse and make purchases through messages, images, or screenshots that correspond to the catalog offerings. Furthermore, teams are enabled to engage with comments on Facebook and Instagram, capture potential leads, oversee orders from start to finish, utilize AI Copilot features, and assess performance metrics. The platform also supports multilingual interactions with customers, accommodating languages such as Banglish, Roman Urdu, Hinglish, and Arabizi, while its intuitive dashboard is available in both English and Bengali, guaranteeing a smooth experience for a wide range of users. By integrating these functionalities, ChatGent aims to significantly enhance customer engagement and optimize business workflows across diverse industries, ultimately leading to improved customer satisfaction and operational efficiency.

Media

No images available

Media

No images available

Integrations Supported

Instagram
WhatsApp
Razorpay
Shiprocket

Integrations Supported

Instagram
WhatsApp
Facebook Messenger
Shopify
Telegram
WooCommerce

API Availability

API Availability

Has API

Pricing Information

₹499/month
Starter is ₹499 per month for sellers handling fewer than 5 orders a day, plus ₹3 per order and 18% GST. Meta WhatsApp message charges are passed through at cost. Annual plans offer two months free.
Free Trial Offered?

Pricing Information

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Web Vogue Technologies

Date Founded

2021

Company Location

India

Company Website

webvogue.in

Company Facts

Organization Name

Factoryze

Company Location

Bangladesh

Company Website

chatgent.chat

Categories and Features

Social Commerce

Not specified

Categories and Features

AI Chatbots

Not specified

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