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What is Pingsold?

Pingsold is an advanced order management solution specifically designed for boutiques, home brands, and resellers in India who mainly interact with customers through Instagram DMs and WhatsApp. This platform gathers all communications into one centralized inbox, transforming each conversation into a streamlined order that is paid for, shipped, and tracked, thus removing the necessity for a separate website while enabling sellers to keep their existing WhatsApp Business number. When potential customers ask about prices, they receive quick replies directly from the seller's catalog in either English or Hinglish, along with a link to the store to choose their size and finalize payment using UPI, cards, or cash on delivery. For cash-on-delivery orders, verification is conducted via WhatsApp prior to packing, which greatly minimizes return rates. Sellers can effortlessly oversee their orders through a user-friendly dashboard that monitors progress from confirmation to delivery, and they can schedule a Shiprocket pickup with just one click, while buyers get automatic tracking updates sent through WhatsApp. Furthermore, unique items are secured at checkout and designated as sold instantly upon payment, ensuring that no product is ever sold twice. Built on the solid framework of the official WhatsApp Business Platform and Instagram messaging APIs, Pingsold not only transforms the way small enterprises manage their online sales and customer communications but also fosters a more engaging shopping experience for consumers. This innovative method not only simplifies the selling process but also significantly boosts customer satisfaction and loyalty.

What is Paloma?

Paloma enables eCommerce brands to engage with their customers via Facebook and Instagram Messenger by streamlining automated and personalized shopping experiences. You can start with a customizable template designed to assist customers in discovering the ideal product or to explain how your offerings align with their needs. Furthermore, you have the ability to monitor leads, sales, conversation flows, click statistics, and behavioral trends, providing you with valuable insights to effectively market to your audience. At Paloma, we are inspired by the dynamic nature of online commerce, akin to a modern-day lemonade stand, where sellers connect directly with consumers in ways that surpass traditional websites. However, navigating these interactions can prove challenging without the comprehensive support that specialized eCommerce platforms provide. Sellers using Square, regardless of their business type, can seamlessly connect their storefronts with Paloma, allowing for the creation of personalized shopping experiences through messaging platforms. This integration not only fosters a personal connection between sellers and customers but also guides them towards the most appropriate products, ensuring a smooth checkout process that boosts customer satisfaction. Ultimately, Paloma revolutionizes the conduct of online commerce, making it more interactive and efficient, while also setting a new standard for customer engagement in the digital marketplace. With such advancements, businesses can thrive in an increasingly competitive environment.

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Media

Integrations Supported

Instagram
Razorpay
Shiprocket
WhatsApp

Integrations Supported

Instagram
Facebook
Facebook Messenger
Shopify
Square Online

API Availability

API Availability

Pricing Information

₹499/month
Starter is ₹499 per month for sellers handling fewer than 5 orders a day, plus ₹3 per order and 18% GST. Meta WhatsApp message charges are passed through at cost. Annual plans offer two months free.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Web Vogue Technologies

Date Founded

2021

Company Location

India

Company Website

webvogue.in

Company Facts

Organization Name

Paloma

Date Founded

2017

Company Website

www.getpaloma.com

Categories and Features

Social Commerce

Not specified

Categories and Features

eCommerce

Not specified

Social Commerce

Not specified

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