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What is Pinlyx?

Pinlyx is an omnichannel AI CRM platform that combines customer messaging, sales management, marketing automation, social publishing, and developer integrations in one system. The platform collects conversations from Telegram, WhatsApp, Instagram, X, Facebook Messenger, LinkedIn, TikTok, email, website live chat, and other supported channels into a shared inbox. Each conversation can be associated with a contact, deal, task, or sales pipeline record so teams can track customer interactions through the full revenue cycle. Pinlyx includes AI agents and auto-responders that can learn from business documents and product information, answer routine questions, qualify prospects, and transfer conversations to human representatives when appropriate. Sales teams can manage contacts, notes, consent information, deal stages, tasks, lead scores, and revenue activity without switching to a separate CRM. Automation sequences help teams run structured follow-up and nurture campaigns using multi-step messaging, configurable delays, and rate limits. Lead discovery tools support prospecting through sources such as Telegram communities, X audiences, business search, and imported contact lists. Pinlyx also includes bulk messaging, reusable message templates, surveys, support desk functionality, invoicing, finance tools, live visitor tracking, analytics, and campaign reporting. Social media teams can schedule posts from a single composer across X, Instagram, TikTok, YouTube, LinkedIn, Facebook, Pinterest, Threads, and other supported networks. The platform can be connected to external systems through its public REST API, webhooks, Data API, MCP server, Zapier integration, n8n node, and other integrations. Pinlyx is designed for businesses that want to unify customer communication, lead management, AI-assisted engagement, sales workflows, automation, and social media publishing within a single operational platform.

What is Arches CRM?

Arches CRM is an advanced, cloud-based solution powered by artificial intelligence, aimed at helping businesses manage leads, automate marketing and sales tasks, and monitor customer interactions effectively. This all-encompassing platform not only streamlines communication and performance tracking but also enhances productivity from a single, unified interface. Among its standout features are lead management, sales pipeline tracking, workflow automation, communication through email and WhatsApp, in-depth reporting, AI-assisted insights, seamless integration with popular business tools, and comprehensive analytics, all designed to help companies close more sales and build stronger customer relationships. By integrating these diverse functionalities, Arches CRM significantly empowers organizations to optimize their operations and achieve greater success in their business endeavors. This innovative platform ensures that teams can work more efficiently and collaboratively, ultimately driving growth and improving customer satisfaction.

Media

No images available

Media

No images available

Integrations Supported

Facebook
Instagram
Telegram
WhatsApp
X (Twitter)

Integrations Supported

API Availability

API Availability

Pricing Information

$24.99/month

Pricing Information

$24.99/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Pinlyx

Date Founded

2026

Company Location

Turkey

Company Website

pinlyx.com

Company Facts

Organization Name

Hexagon IT Solutions

Date Founded

2007

Company Location

United States

Company Website

archescrm.com

Categories and Features

AI CRM

Not specified

CRM

Not specified

Categories and Features

AI CRM

Not specified

CRM

Not specified

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