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What is PlanRadar?

PlanRadar is an award-winning, digital SaaS field management platform for documentation, reality capture, communication, and reporting in construction, facility management and real estate projects. The AI-powered platform digitises all daily processes across real estate and construction projects, enabling teams to enhance quality, cut costs and work more efficiently. PlanRadar gives teams real-time access to critical project data and connects every stakeholder, from contractors and engineers to property managers and owners, with an easy-to-use experience and flexible capabilities for all company sizes and processes. Today, over 200,000 professionals in over 75 markets are using PlanRadar to track, connect and solve issues on- and off-site. PlanRadar is currently available in more than 25 languages, and can be used across all iOS, Windows and Android devices. Headquartered in Vienna, Austria, PlanRadar has 13 offices across the globe.

What is Customer Radar?

Gathering customer feedback becomes remarkably simple with Customer Radar, which offers accessibility through multiple platforms preferred by your customers, including email, SMS, online forms, and even printed receipts. You can immediately review and analyze the feedback on a live dashboard, creating a direct relationship between customer insights and your everyday business practices. By actively testing, measuring, and leveraging actionable insights, you can enhance your overall business strategy with the most up-to-date information at your fingertips. Furthermore, benchmarking data reveals your competitive position in the market, allowing you to evaluate how you stack up against others in your industry. With its advanced NPS technology, Customer Radar streamlines the collection of customer feedback, guaranteeing that their opinions are gathered quickly and efficiently. Once the information, including your Net Promoter Score, is compiled, it becomes immediately available on your dashboard, enabling you to respond swiftly. By connecting with customers through various channels, Customer Radar significantly improves your capacity to gather and respond to critical feedback. This innovative approach not only enhances customer satisfaction but also propels business growth by aligning with your clients' evolving needs and expectations, ultimately creating a more responsive and customer-centric organization. By continuously adapting to feedback, you can foster loyalty and long-term relationships with your customers.

Media

Media

Integrations Supported

Integrations Supported

Vibe.fyi

API Availability

Has API

API Availability

Pricing Information

$32
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PlanRadar

Date Founded

2013

Company Location

Austria

Company Website

www.planradar.com

Company Facts

Organization Name

Customer Radar

Date Founded

2012

Company Location

New Zealand

Company Website

www.customerradar.com

Categories and Features

Jobsite Management

Not specified

Project Management

Client Portal
Collaboration Tools
Customizable Templates
Gantt Charts
Milestone Tracking
Traditional Methodologies

Subcontractor

Not specified

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Trend Analysis

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