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What is Planet Unified Commerce?

All retail technology interactions are overseen by a single, cohesive platform. Harnessing advanced technology allows for the enhancement of sales and aligns commerce with the latest consumer purchasing trends. Unified commerce offers a completely integrated suite of products designed to deliver a seamless shopping experience across various channels. It maximizes your omnichannel capabilities, leading to increased revenue and ensuring that customers can reach your products at any time and from any location. With the expertise of a single partner who is well-informed and accessible around the clock in your preferred language, you can have confidence in your operations. Additionally, the combination of integrated software and hardware can swiftly revamp your infrastructure, ease IT maintenance challenges, and significantly boost your productivity while also keeping your business adaptable to future changes.

What is 1440?

The Omnichannel Suite is a product offered by Salesforce Brands designed to enhance customer interactions. With this innovative tool, you can create a single experience and deploy it across various channels, making it the only native Salesforce solution that facilitates seamless customer engagement throughout their entire journey. Your customer-facing teams will be equipped to enhance experiences and drive revenue effectively. Engage your customers in their preferred environments, as you can design multi-channel experiences from one centralized interface. Expand your omnichannel capabilities with platforms like Instagram, TikTok, Review Channels, and Support Emails to ensure a comprehensive strategy. Einstein Bots can assist in qualifying customer information, addressing frequently asked questions, and managing call diversions before transferring them to a live agent. The customer experience can be further enriched by incorporating engaging elements like images, carousels, and emojis, along with features that enable scheduling, location sharing, and automatic message translation. Utilizing Salesforce's comprehensive customer data and order histories allows for a more scalable approach to personalization across various departments and channels, ultimately leading to a more integrated and satisfying customer journey. This level of customization ensures that every interaction is tailored to meet individual customer needs.

Media

Media

Integrations Supported

Alma
Magento
PrestaShop
Salesforce Agentforce Commerce

Integrations Supported

Instagram
Salesforce
Salesforce Order Management
TikTok

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Planet

Date Founded

1985

Company Location

Ireland

Company Website

www.weareplanet.com/unified-commerce

Company Facts

Organization Name

1440

Date Founded

2009

Company Location

United States

Company Website

www.1440.io

Categories and Features

eCommerce

Not specified

Order Management

Back Order Management
Catalog Management
Order Entry
Order Fulfillment
Order Tracking
Returns Management
Shipping Management

Retail Management

Commission Management
Merchandise Management
Multi-Location
Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Customer Engagement

Not specified

Customer Service

Not specified

Logistics

Not specified

Order Management

Not specified

Personalization

Not specified

Reputation Management

Not specified

Review Management

Not specified

Shipping

Not specified

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