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What is Plannam?

Plannam is a consulting firm and software developer focused on workforce management, dedicated to helping organizations refine their planning, scheduling, and management practices. Their modular SaaS platform, which incorporates AI-driven optimization, ensures compliance with legal regulations, streamlines time tracking and shift management, and empowers employees through self-service capabilities. Aiming at mid-sized and large businesses seeking to reduce labor costs while improving operational visibility, Plannam offers a unified solution that merges strategy, advanced technology, and ongoing support from one source. This holistic approach not only promotes efficiency but also enables companies to respond effectively to changing workforce trends, ensuring they remain competitive in a dynamic market. By leveraging Plannam’s services, organizations can transform their workforce management strategies for long-term success.

What is Intradiem?

Intradiem stands out as the sole workforce management platform that ensures tangible outcomes while enhancing customer service. Our innovative technology functions as an automated supervisor for call centers, activating rules in real-time based on current operational conditions. It is responsible for executing over 1.2 billion automated tasks each year, contributing to significant savings of over $160 million for our clients in just the last two years. With its unique capabilities, Intradiem empowers organizations to optimize their workforce efficiency like never before.

Media

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Media

Integrations Supported

Integrations Supported

Thrive Global

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$0
For more information, please call us at 678-356-3500.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plannam

Date Founded

2022

Company Location

Spain

Company Website

plannam.com

Company Facts

Organization Name

Intradiem

Date Founded

1995

Company Location

United States

Company Website

intradiem.com

Categories and Features

Categories and Features

Call Center

Blended Call Center
Database
Escalation Management
Inbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Robotic Process Automation (RPA)

Analytics
Attended Automation

Workforce Management

Scheduling
Skills Tracking
Time & Attendance

Workforce Optimization (WFO)

Performance Management
Real-time Guidance
Reporting
Workforce Management
eLearning

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