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What is Plantt?

Outstanding customer support is crucial for achieving success in any business. Plantt identifies inefficiencies within your customer experience processes and utilizes AI technology to optimize and improve them. It allows you to address customer inquiries in real time, identify potential obstacles, and gain valuable insights that can shape your business strategies effectively. With the help of AI Assistants, you can effortlessly tag, route, and respond to customer queries within seconds, meeting their expectations without the need for complex decision trees or technical intervention from engineers. Tailored for professionals engaged with customers, Plantt can be easily adopted by any team member with minimal effort. Furthermore, Plantt integrates seamlessly with most popular platforms, enhancing your ability to interact with customers right away. This capability empowers you to dedicate more time to your customers and less to navigating technical challenges, ultimately enriching the overall customer experience. Additionally, by streamlining these processes, Plantt helps foster stronger relationships between your team and clients.

What is DontGo?

Utilizing Artificial Intelligence alongside Exit Intent Technology, the DontGo chatbot proficiently discerns how customers search for information online and activates when a visitor shows intent to exit your website, ultimately converting passive browsers into actual buyers. An astonishing 92% of online visitors exit a site without any significant interaction, highlighting the critical need for retention strategies. While potential customers navigate your site, perhaps browsing products or adding items to their shopping cart, they may waver due to uncertainties regarding pricing or unanswered queries that your website does not resolve. Consequently, they might choose to abandon their visit altogether. This is where exit intent technology comes into play: it prompts a pop-up window when a user attempts to close their browser or leave your site, encouraging them to reconsider their exit. This timely intervention not only aids in retaining potential customers but also significantly enhances the chances of converting those who may have otherwise walked away without completing a purchase. By addressing customer hesitations in real-time, businesses can foster a more engaging and supportive online shopping experience.

Media

Media

Integrations Supported

Aircall
Freshdesk
Genesys Cloud CX
Help Scout
Helpshift
Intercom
Kustomer
LiveChat
Salesforce
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$250 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Plantt

Date Founded

2019

Company Location

Israel

Company Website

www.plantt.io

Company Facts

Organization Name

DontGo

Date Founded

2016

Company Location

United States

Company Website

dontgo.com

Categories and Features

Chatbot

Natural Language Processing
Sentiment Analysis

Conversational AI

Code-free Development
Contextual Guidance
Multi-Languages
Omni-Channel
On-Screen Chats
Sentiment Analysis
Speech Recognition

Categories and Features

Artificial Intelligence

Chatbot
For Sales
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Reporting / Analytics

Conversational AI

Not specified

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

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