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Ratings and Reviews 0 Ratings
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What is Platypus ISP Billing?
Since its inception in 1996, Platypus has been providing specialized billing software designed specifically for the Internet Service Provider industry. Operating under Tucows Inc., a publicly traded internet company recognized by ICANN, Platypus has been assisting numerous businesses and millions of internet users around the world since 1994. The Platypus Printing Service presents an economical choice, with the average cost for a typical customer statement being only 83 cents for domestic mailing, which includes printing, folding, stuffing, envelope preparation, return envelope, perforated tear-offs, and postage. Getting started with the Platypus Printing Service is a simple task; users only need to click the "Send to Platypus" button available on the statement screen within the Platypus Billing System. This method removes the complexities of file exports, FTP transfers, or mailing tapes, as encrypted data is safely sent directly to our printing facility, where our committed staff manages the entire process. With this streamlined approach, Platypus guarantees a hassle-free and efficient billing experience for all its users, ensuring satisfaction and reliability in their services.
What is Hydra Billing?
We actively participate in open source projects through our primary offerings in order management and automating business processes. Each element of our OSS/BSS framework is crafted to be modular, allowing our clients to avoid vendor lock-in scenarios. More than half of Hydra Billing comes with accessible source code, and we emphasize the use of open-source technologies whenever possible. Our API is designed to be comprehensive and well-documented, ensuring smooth integration, while the architecture of Hydra's database remains transparent and clearly defined. Since our establishment in 2007, we have refined our skills in automating business processes specifically for ISPs and digital service providers, catering to clientele that ranges from a few thousand to several million subscribers. By drawing insights and best practices from our varied international client base, we enhance our products and willingly share these improvements with our users. Leveraging our services not only boosts operational efficiency and reduces costs but also enhances customer service quality. Remarkably, over 170 telecommunications companies and service providers across 24 countries have successfully implemented Hydra Products, demonstrating our enduring dedication to excellence in the sector. This widespread global presence highlights the confidence our solutions have inspired in the marketplace, solidifying our position as a trusted partner for businesses aiming to succeed in an increasingly digital world. Moreover, our commitment to innovation ensures that we stay ahead of industry trends, continuously evolving to meet the demands of our clients.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Tucows
Date Founded
1993
Company Location
United States
Company Website
www.ispbilling.com
Company Facts
Organization Name
Latera
Company Website
hydra-billing.com
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP