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What is PlayPro?

PlayPro serves as an all-encompassing management solution available in the cloud, tailored for a wide range of leisure and entertainment facilities including bowling alleys, padel clubs, escape rooms, karting venues, laser tag arenas, trampoline parks, golf courses, climbing gyms, and various other attractions. The platform encompasses an array of features such as online booking systems, ticket sales, point of sale integrations, customer databases, gift card tracking, membership management, dynamic pricing, invoicing, and employee scheduling. Venue managers can efficiently monitor both online transactions and in-person sales, utilize ticket scanning technology, coordinate operations across multiple sites, and offer customized mobile applications for customer reservations and account oversight. Furthermore, PlayPro incorporates marketing tools, extensive reporting and analytics, an AI-driven booking assistant, and an open REST API with webhooks to support daily operations and integration with external services. The service includes a complimentary plan that accommodates up to 300 reservations monthly, granting access to two activities, while the subscription options elevate the user experience with features like unlimited reservations and enhanced CRM, invoicing, and point-of-sale functionalities, meeting the varied requirements of leisure industry operators. By utilizing this platform, businesses can optimize their workflows and simultaneously enhance customer interaction and satisfaction. Additionally, the comprehensive nature of PlayPro ensures that operators can adapt to the evolving demands of the entertainment landscape with ease.

What is Hatch Tickets?

Hatch Tickets is a specialized booking platform located in the UK, catering to leisure venues that offer timed activities like trampoline parks, escape rooms, soft play areas, ice skating rinks, and seasonal attractions. The platform adeptly handles reservations, particularly in cases where availability is limited, ensuring that customers can book their preferred time slots with ease. Each venue involved receives a tailored booking page hosted on a unique subdomain, which boosts their brand presence effectively. Payments are directed straight into the venue's Stripe account, allowing the venue to maintain its designation as the merchant of record without Hatch ever managing any of the funds. Key features include the capability to oversee recurring sessions and special events, uphold real-time availability according to capacity limits, and provide a variety of ticket options, such as add-ons, discount codes, and off-peak pricing options. Customers benefit from the convenience of entering the venue using QR tickets scanned with a phone or tablet, and a built-in till supports walk-in guests through a card reader, ensuring smooth transactions whether online or in person. The system also captures a mailing list automatically after a purchase, encourages customers to leave reviews, and follows up with those who abandon their carts. Additionally, businesses with multiple locations can oversee all their venues through a single login while each venue retains its distinct branding and Stripe account. Hatch operates on a simple fee structure, charging a flat 3% at the time of sale without imposing any monthly fees. This forward-thinking model not only simplifies the booking process but also significantly improves the overall experience for both venues and their customers, fostering better engagement and satisfaction. With its comprehensive features, Hatch Tickets is poised to become an essential tool for leisure venues seeking to optimize their operations and custo

Media

No images available

Media

Integrations Supported

Stripe
Google Calendar
Mailjet
Make
Twilio
Zapier

Integrations Supported

Stripe
Google
Mailchimp

API Availability

Has API

API Availability

Pricing Information

€39/month
The free plan costs €0 and is available indefinitely, with up to 300 reservations per month and two activities. Essentiel costs €39/month and Pro costs €119/month; both include a 15-day free trial. Premium costs €199/month. Plans have no sales commission, and subscriptions can be changed monthly without fees.
Free Version
Free Trial Offered?

Pricing Information

No monthly fee, 3% per booking

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

PlayPro

Date Founded

2022

Company Location

France

Company Website

playpro.fr

Company Facts

Organization Name

Hatch Tickets LTD

Date Founded

2026

Company Location

United Kingdom

Company Website

hatchtickets.co.uk

Categories and Features

Venue Management

Not specified

Categories and Features

Ticketing

Barcode / Ticket Scanning
Event Management
General Admission
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS

Popular Alternatives

Popular Alternatives

Hatch Tickets Reviews & Ratings

Hatch Tickets

Hatch Tickets LTD