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What is Plum POS?

Plum POS is an innovative point-of-sale system tailored specifically for the restaurant sector, aimed at streamlining the processes of ordering, payment handling, and daily operational management. The platform emphasizes aspects such as speed, reliability, and ease of use. It is adaptable to various service models and supports the growth of restaurant teams, ensuring that operations are managed securely through a cloud-based system. Beyond its primary features, Plum POS includes a diverse array of supplementary products such as Terminals, Kiosks, Cash Drawers, Handheld devices, PAX payment terminals, Printers, and Scanners, all of which contribute to accelerating transactions at the service point. These offerings enable capabilities such as tableside ordering and self-service options for customers, along with smooth integration with external delivery services, thereby minimizing the burden of managing multiple devices. Additionally, these tools are crafted to elevate customer satisfaction by optimizing service speed and enhancing overall operational effectiveness, making it an essential asset for modern eateries.

What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

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Integrations Supported

Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress

Integrations Supported

Avalara
InkSoft
Onsite
Sage Accounting
Shopify
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plum POS

Date Founded

1997

Company Location

United States

Company Website

plumpos.com

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Categories and Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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