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What is Pluspoint?

Pluspoint is a comprehensive platform designed to enhance the customer experience and manage the reputation of businesses operating in multiple locations. It offers a variety of tools for managing listings, reviews, customer feedback, and social media interactions, which helps businesses attract, convert, and retain customers effectively. With features like omnichannel messaging, automated review responses, and campaign management, Pluspoint enables companies to boost their online visibility, cultivate customer relationships, and optimize their marketing efforts. This platform is especially beneficial for industries such as automotive, healthcare, real estate, retail, and hospitality, making it an adaptable choice for a range of business requirements. By adopting Pluspoint, organizations can ensure they remain responsive to the changing environment of customer expectations and market trends, thereby positioning themselves for sustained success. Additionally, the platform's robust analytics provide valuable insights, allowing businesses to make informed decisions that enhance their overall performance.

What is Cloutly?

Everyone leads busy lives, and often review requests can become lost in the shuffle and go unnoticed. You may reach out, but it feels like no one is paying attention, right? However, requesting reviews doesn't need to be a mundane, mechanical process. This realization led to the creation of Cloutly, a platform designed to help you break through the noise by sending personalized video requests for reviews and managing all your feedback seamlessly in one location. In today’s world, customers are inundated with countless marketing emails and text messages daily. Instead of contributing to the clutter, why not differentiate yourself from the crowd? With Cloutly, you can launch customized review campaigns—either through text or video—that are not only opened and acknowledged but also leave a lasting impression on your audience. You have the flexibility to personalize your outreach by designing multi-step, multi-channel review campaigns that are organized by customer type, service, or category. Our platform ensures you can gather reviews from nearly any source and monitor feedback across more than 40 review sites, helping you surpass competitors in search rankings and establish yourself as the go-to choice for potential customers comparing options online. Start your journey with a free 14-day trial at cloutly.com and see the difference for yourself.

Media

Media

Integrations Supported

Axis LMS
Facebook
Google Business Profile
Tripadvisor
Instagram

Integrations Supported

Axis LMS
Facebook
Google Business Profile
Tripadvisor
Activepieces
Airbnb
Amazon
ElectroNeek
G2
Glassdoor
Hotels.com
OpenTable
Salesforce
Shopify
SmartCustomer
Stripe
Trustpilot
Zendesk
Zillow

API Availability

API Availability

Has API

Pricing Information

$39/location/month

Pricing Information

$29 per user per month
No lock-in contracts.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Pluspoint

Date Founded

2021

Company Location

United States

Company Website

www.pluspoint.io

Company Facts

Organization Name

Cloutly

Date Founded

2019

Company Location

Australia

Company Website

cloutly.com

Categories and Features

Local Marketing

Not specified

Local SEO

Not specified

Reputation Management

Not specified

Review Management

Not specified

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Popular Alternatives

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