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What is Poetic?

Poetic is an innovative AI framework that assimilates information much like other AI systems, while functioning with a precision akin to that of programming. Its primary aim is to transform a wide range of inputs—such as procedures, training materials, audio files, visual process maps, and historical case studies—into highly effective automation workflows. Users can upload standard operating procedures, PDFs, training videos, and other relevant documents, which Poetic meticulously analyzes to create an initial draft for automated workflows. After this initial stage, it refines its outputs by incorporating feedback from experts, continuously enhancing its capabilities under the guidance of the organization’s top talent until it reaches a production-ready standard. For example, when engaged in reviewing a dispute case, Poetic evaluates card freeze and unfreeze events, articulates the findings of the investigation, details the evidence that was considered, and includes recommendations to strengthen its decision-making capabilities. This process may involve extending the review period to capture additional incidents of first-party fraud, which significantly boosts both accuracy and quality in its decision-making. Consequently, Poetic not only streamlines workflows but also adapts and evolves to better serve the unique requirements of the organization over time, ensuring long-term utility and effectiveness. Through this iterative approach, Poetic stands out as a dynamic tool in the realm of automation and process improvement.

What is InstaLILY?

The InstaLILY Platform acts as the crucial framework for all solutions provided by Lily, rooted in the belief that while work processes can change, the core structure remains stable. By developing software that mirrors the actual operations of a business, Lily employs a cohesive platform to oversee contracts, connectors, access, testing, deployment, identity, auditing, observability, and runtime capabilities. Instead of creating each solution from the ground up, Lily capitalizes on the existing workflows, systems, data, decisions, approvals, and insights that are integral to the business, designing agents and automations that cater to the unique requirements of the tasks at hand. This includes managing various responsibilities such as quotes, schedules, approvals, follow-ups, routing, service tickets, inventory verifications, contract stipulations, and customer communications, as well as tackling other intricate workflows that conventional tools struggle to address. The platform guarantees uniformity across all solutions by upholding standards for typed and versioned contracts, defined permissions, explicit schemas, executable examples, informative error messages, observable behaviors, comprehensive testing, conformity checks, and secure upgrade pathways. Thus, Lily not only boosts operational effectiveness but also fosters the effortless incorporation of new functionalities as business demands evolve. In this way, the platform becomes a vital asset for businesses striving to remain agile and responsive in a constantly shifting landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Poetic

Date Founded

2023

Company Location

United States

Company Website

poetic.com/product

Company Facts

Organization Name

InstaLILY

Date Founded

2023

Company Location

United States

Company Website

www.instalily.ai/platform

Categories and Features

AI Automation

Not specified

AI Tools

Not specified

Categories and Features

AI Agents

Not specified

AI Automation

Not specified

AI Coding Agents

Not specified

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