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support 3 out of 5 stars

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What is PointClickCare?

Enhance your business operations with a comprehensive cloud platform that seamlessly merges your care, services, and financial management processes. Approach the shift to PDPM with confidence while improving outcomes through cutting-edge tools that cultivate a commitment to ongoing quality care. Our tailored resources are designed to guide you through a structured three-step method, empowering you to adeptly navigate the quality-driven landscape of PDGM. PointClickCare is recognized as the leading electronic health record (EHR) technology partner for the long-term post-acute care (LTPAC) and senior care sectors across North America. We focus on providing unwavering support to our clients as they adapt to the shifting demands of their industries. Each day, more than 21,000 skilled nursing facilities, senior living communities, and home health agencies rely on us to deliver innovative solutions that transform care delivery. By leveraging our expertise, your organization can not only adjust but also excel in this ever-evolving landscape, ensuring a brighter future for those you serve. Our commitment to quality and excellence drives us to continuously improve and innovate, setting the standard in the healthcare technology sector.

What is Aline?

The Aline senior living operating system integrates all operational and resident data, delivering actionable insights that enhance performance, all through a single, comprehensive platform. Tailored specifically for senior living, the Aline suite encompasses a wide range of features including CRM, marketing automation, a contact center, leasing, billing and payments, care and medication management, quality assurance, accounting, and business intelligence tools. This system effectively links your personnel, essential operations, and existing technology solutions to facilitate a streamlined data journey that improves every workflow. Built with user-friendliness in mind, Aline ensures that your team will actively engage with it. By leveraging Aline, you can achieve greater efficiency, enhanced visibility, and improved management of various senior living environments such as assisted living, memory care, independent living, and post-acute care facilities. Performance metrics can be represented in multiple formats, ranging from executive dashboards to leaderboards and trend graphs, all allowing for quick drill-downs for more detailed analysis. Additionally, mobile applications are available for resident care, engagement, and incident reporting, making it easier for staff to manage day-to-day activities. Partnering with Aline also offers access to both on-demand and in-person training, as well as dedicated onboarding and customer success teams committed to ensuring that you maximize the benefits of the system. This support structure is designed to help your organization thrive in the competitive senior living landscape.

Media

Media

Integrations Supported

Go Icon
Clarity Security
CrandallMenus
DocuTrack
Netchex
Qvera Interface Engine
RevMaxx AI
ScribeHealth
Service Center
ServingIntel
TigerConnect
Viibrant

Integrations Supported

Go Icon
ALIS
Active Directory
ECP
HubSpot Sales Hub
Mailchimp
RealPage
Vitals
Zillow

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PointClickCare

Date Founded

1995

Company Location

Canada

Company Website

www.pointclickcare.com

Company Facts

Organization Name

Aline Senior Living

Company Location

United States

Company Website

alineops.com/

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Care Planning
Incident Management
Medication Tracking
Staff Management

Electronic Medical Records (EMR)

Charting
Compliance Tracking
E-Prescribing
ONC-ATCB Certified
Self Service Portal

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Value-Based Care

Not specified

Wound Care

Not specified

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Medication Tracking
New Resident Assessment
Resident Info Management

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