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support 3 out of 5 stars

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What is PointClickCare?

Enhance your business operations with a comprehensive cloud platform that seamlessly merges your care, services, and financial management processes. Approach the shift to PDPM with confidence while improving outcomes through cutting-edge tools that cultivate a commitment to ongoing quality care. Our tailored resources are designed to guide you through a structured three-step method, empowering you to adeptly navigate the quality-driven landscape of PDGM. PointClickCare is recognized as the leading electronic health record (EHR) technology partner for the long-term post-acute care (LTPAC) and senior care sectors across North America. We focus on providing unwavering support to our clients as they adapt to the shifting demands of their industries. Each day, more than 21,000 skilled nursing facilities, senior living communities, and home health agencies rely on us to deliver innovative solutions that transform care delivery. By leveraging our expertise, your organization can not only adjust but also excel in this ever-evolving landscape, ensuring a brighter future for those you serve. Our commitment to quality and excellence drives us to continuously improve and innovate, setting the standard in the healthcare technology sector.

What is InTouchLink?

InTouchLink offers comprehensive solutions for senior living, including calendars, dining options, activities, and maintenance services, tailored for care communities throughout North America. This high-quality technology platform is designed to enhance communication among senior living operators, residents, and their families. Known for its speed, efficiency, and user-friendly interface, InTouchLink also features a dedicated TV channel accessible from any facility. This channel facilitates continuous communication among residents, fostering a sense of community and connection around the clock. Furthermore, InTouchLink's innovative approach ensures that everyone stays informed and engaged, contributing to a vibrant living environment.

Media

Media

Integrations Supported

ServingIntel
Carefeed
ChartPath
CrandallMenus
DocuTrack
EasyShifts
Flax
Forcura
K4Community
Lift AI
Property Inspect
Quiltt
Qvera Interface Engine
RevMaxx AI
Ryde Central
ScribeHealth
TigerConnect
Updox
Viibrant
eMenuCHOICE

Integrations Supported

ServingIntel

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Core Platform available at scalable monthly subscription, with optional module add-ons available at any time.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PointClickCare

Date Founded

1995

Company Location

Canada

Company Website

www.pointclickcare.com

Company Facts

Organization Name

InTouchLink

Date Founded

2008

Company Location

Canada

Company Website

www1.intouchlink.com

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Care Planning
Incident Management
Medication Tracking
Staff Management

Electronic Medical Records (EMR)

Charting
Compliance Tracking
E-Prescribing
ONC-ATCB Certified
Self Service Portal

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Value-Based Care

Not specified

Wound Care

Not specified

Categories and Features

Assisted Living

Building Maintenance
Care Planning
Event / Activities Planning
Marketing / Lead Management
Meal / Nutrition Management
Resident Info Management
Scheduling
Staff Management
Work Order Management

Food Service Management

For Cafeterias
For Healthcare Facilities
Menu Planning

Long Term Care

For Nursing Homes
Geriatric Care

Nursing Home

Meal / Nutrition Management

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