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What is Pointagram?

Energize and motivate participants by introducing a point-based system that includes badges, competitions, quests, and a reward store. As they achieve milestones, participants can earn trophies and recognition badges, which will drive top performers to push their limits even further. While individual competition can be rewarding, working together as a team cultivates a sense of community and collaboration. Engage in challenges against other teams or compete against time! Points can be earned for reaching specific goals, and badges can be awarded to acknowledge sustained commitment and active participation. Each participant will have a profile page to display their earned badges, fostering a sense of pride and encouraging friendly rivalry among peers. Promote content sharing and the crafting of quizzes and surveys to facilitate onboarding and educate participants about policies and best practices. This process will also help collect valuable feedback as players earn points by completing various challenges. By gamifying the experience, you infuse excitement and involvement; players can utilize their accumulated points in the reward store to acquire their chosen prizes. Furthermore, consider broadening the range of rewards available and clearly outlining their costs, which will serve to further enhance participant motivation and engagement within the community. The more diverse the rewards, the more likely participants are to remain actively engaged and strive for excellence.

What is Cheers?

Cheers acts as an innovative brand control center driven by AI, transforming the manner in which customer interactions are documented and addressed through the use of NFC-enabled badges assigned to staff members, facilitating the direct association of online reviews, social media mentions, loyalty registrations, and NPS feedback with individual employees rather than relying on generalized averages. When a customer taps the badge, a mobile webpage opens—eliminating the need for app downloads or logins—and can be tailored with branding elements and calls to action like review requests, tips, downloads, and surveys, while all customer interactions are monitored in real time for that specific employee. This cutting-edge strategy creates a unique dataset that provides managers with essential insights, allowing them to identify who may need coaching, who warrants recognition, and which specific actions result in positive outcomes, thereby surpassing traditional aggregate metrics for effectively enhancing and monitoring individual performance. Furthermore, this system encourages a proactive approach to customer engagement, ensuring that employees remain motivated and focused on delivering exceptional service. Ultimately, Cheers not only optimizes customer feedback processes but also cultivates a culture of accountability and appreciation throughout the organization.

Media

Media

Integrations Supported

Axis LMS
GetAccept
KonnectzIT
Quickwork
Stackreaction
Wufoo
Zapier

Integrations Supported

Axis LMS
GetAccept
KonnectzIT
Quickwork
Stackreaction
Wufoo
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pointagram

Company Location

Sweden

Company Website

www.pointagram.com

Company Facts

Organization Name

Cheers

Date Founded

2023

Company Location

United States

Company Website

www.cheers.tech/

Categories and Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Categories and Features

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