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What is Pointel Genesys Configuration Management Solution?
Pointel's Configuration Management Solution is a web-based application that provides comprehensive oversight of your Genesys system. It promptly identifies any modifications within your Genesys configuration landscape. Additionally, it offers functionalities for auditing, importing/exporting data, and snapshotting/restoring, coupled with alert notifications. Pointel CMS systematically records all alterations in your contact center and presents this data visually, enabling users to swiftly grasp any adjustments made to their Genesys Configuration Management Environment. Recognizing what modifications have occurred and the individuals responsible is crucial for effective management. Audit reports generated by CMS provide in-depth details, including the username of the individual who executed the change, the timestamp of the alteration, alongside both the new and old values. Furthermore, it allows for the restoration of specific parameter or KVP level changes, or even the complete application to a previous state, ensuring flexibility and control over your configurations. This capability is essential for maintaining the integrity and functionality of your system.
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What is Genesis Risk Monitor?
Genesis Risk Monitor is an advanced software application aimed at portfolio risk management, granting users access to up-to-the-minute market data, sophisticated analytical capabilities, and the option to design customized dashboards. It delivers accurate tick-level market information through its real-time IEX integration and links with FRED for key economic data. The platform includes DCF Valuation for effective value modeling and incorporates portfolio analytics such as Value-at-Risk (VaR) and Conditional Value-at-Risk (CVaR), allowing for in-depth assessment of investment risks. Users benefit from tailor-made workspaces that accommodate their individual workflows, along with volatility alerts that keep them updated on critical risk occurrences, including VIX surges or shifts in correlations. In addition to these features, Genesis Risk Monitor integrates with SEC EDGAR, offering direct access to vital documents like financial reports, insider transactions, and institutional holdings. The software also includes Jupyter Notebook for personalized analysis and features an intuitive drag-and-drop widget builder, enabling the creation of an unlimited number of dashboards, highlighting its adaptability for finance professionals. This extensive array of features ensures that users possess a potent tool for thorough risk management and analysis, ultimately empowering them to make informed investment decisions. As the financial landscape evolves, Genesis Risk Monitor remains committed to providing the tools necessary for navigating complex market conditions.
Media
No images available
Integrations Supported
Genesys Cloud CX
Pointel DCCM
API Availability
Has API
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$2/month/user
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pointel
Date Founded
1999
Company Location
United States
Company Website
www.pointel.com/solutions/cms/
Company Facts
Organization Name
InProd Solutions Pty Ltd
Company Location
Australia
Company Website
www.inprod.io
Company Facts
Organization Name
Genesis Risk Monitor
Date Founded
2026
Company Location
United Kingdom
Company Website
genesis-rm.com
Categories and Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
Categories and Features
Software Configuration Management (SCM)
Automated Cleanup
Branch Merging
Code Review
Concurrency Management
Defect Tracking
Flexible Branching
Rapid Hotfix
Rapid Rebuilds
Regulatory Compliance
Version Control / Management
Workflow / Process Automation
Categories and Features
Financial Risk Management
Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation