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What is Points.com?

Points.com functions as a global loyalty-commerce platform that partners with airlines, hotels, financial institutions, and various retail loyalty programs, enabling users to buy, gift, trade, exchange, and redeem their points or miles across a multitude of programs. Acting as the backbone for many significant rewards initiatives, it offers promotions like low-balance redemption deals, allowing members with few points to redeem them for subscriptions, products, or services. Furthermore, Points.com is responsible for the sale of miles and points for airlines and hotel chains, facilitates user transfers and exchanges, and provides diverse redemption marketplaces. With collaborations encompassing numerous loyalty programs, Points.com has previously introduced a "Loyalty Wallet" feature that aids users in conveniently managing multiple rewards programs from a single location. This innovative solution not only streamlines the management of rewards but also significantly enhances the user experience for those looking to optimize their loyalty points. As a result, Points.com continues to redefine how users interact with their rewards, making loyalty programs more accessible and user-friendly than ever before.

What is NeoDay?

NeoDay is a cutting-edge platform that utilizes artificial intelligence to improve customer engagement and loyalty, leading to substantial increases in both revenue and profits through customized, data-driven loyalty and gamification strategies. Recognized by prominent brands like Tesco, Heineken, and Texaco, NeoDay facilitates large-scale loyalty programs that serve millions of users around the world. The initiatives launched with NeoDay's resources have earned Tesco and Magneds prestigious awards for the Best Loyalty Program in Retail Worldwide and Best Short-Term Loyalty Initiative in Retail Worldwide at the International Loyalty Awards 2025. Providing an all-encompassing, AI-enhanced solution in Loyalty (which includes Points, Tiers, Customer Card, and Reward Shop) as well as engaging Gamified Experiences (such as Win Promotions and Games), NeoDay aims to propel businesses to unprecedented levels of success. Its flexible architecture offers exceptional scalability, featuring a ready-to-implement front end (SDK, Web & App) and an intuitive back end (No Code), all enhanced by a robust cloud infrastructure. Our objective is to empower retailers and consumer brands to convert loyalty into a sustainable growth engine while nurturing stronger connections with their customers. By leveraging the capabilities of personalization and data analytics, businesses can foster more impactful interactions that heighten customer satisfaction and loyalty, ultimately leading to a thriving customer-centric ecosystem.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€4000/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Points.com

Date Founded

2000

Company Location

Canada

Company Website

www.points.com

Company Facts

Organization Name

NeoDay

Date Founded

2023

Company Location

The Netherlands

Company Website

neoday.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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