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What is Points.com?

Points.com functions as a global loyalty-commerce platform that partners with airlines, hotels, financial institutions, and various retail loyalty programs, enabling users to buy, gift, trade, exchange, and redeem their points or miles across a multitude of programs. Acting as the backbone for many significant rewards initiatives, it offers promotions like low-balance redemption deals, allowing members with few points to redeem them for subscriptions, products, or services. Furthermore, Points.com is responsible for the sale of miles and points for airlines and hotel chains, facilitates user transfers and exchanges, and provides diverse redemption marketplaces. With collaborations encompassing numerous loyalty programs, Points.com has previously introduced a "Loyalty Wallet" feature that aids users in conveniently managing multiple rewards programs from a single location. This innovative solution not only streamlines the management of rewards but also significantly enhances the user experience for those looking to optimize their loyalty points. As a result, Points.com continues to redefine how users interact with their rewards, making loyalty programs more accessible and user-friendly than ever before.

What is Open Loyalty?

Open Loyalty is a leading API-driven platform designed to implement large-scale gamified loyalty programs that enhance Customer Lifetime Value. Over the past seven years, we have partnered with over 100 enterprises across 43 nations, helping them cultivate enduring customer connections through the innovative use of gamification and personalized experiences. Renowned global names such as Heineken, JTI, limango, Intersport, and ALDO rely on Open Loyalty’s flexible architecture to incorporate loyalty mechanisms into their existing systems without the complications associated with developing solutions from the ground up. Our value proposition is anchored in three primary pillars: 1) Enhancing CLV: Foster long-term customer loyalty through engaging gamified strategies. 2) Optimizing ROI: Minimize dependency on discounts by employing captivating strategies that do not impact profit margins. 3) Effortless integration: Our API-first framework guarantees smooth integration within intricate technological environments. As a member of the OEX group, which comprises 15 companies and boasts €167.3M in revenue and €17.7M EBITDA for 2023, Open Loyalty has earned accolades from both Google and Deloitte for its capacity to scale and its readiness for enterprise-level deployment. This recognition underscores our commitment to delivering robust solutions that drive business success.

Media

Media

Integrations Supported

Integrations Supported

Bloomreach
Braze

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

We charge based on the program’s active users.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Points.com

Date Founded

2000

Company Location

Canada

Company Website

www.points.com

Company Facts

Organization Name

Open Loyalty

Date Founded

2017

Company Location

Poland

Company Website

www.openloyalty.io

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Retention

Not specified

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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