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SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
What is Polinode?
Polinode helps enterprises see how work actually flows through their organization. Since 2014, we've been the category-defining platform for Organizational Network Analysis (ONA) — and today we deliver it with the most advanced AI capabilities on the market.
Most ONA tools force a choice: either run surveys to capture how employees experience collaboration, or pull metadata from communication tools to measure it passively. Polinode is the only platform that does both natively, in one place. On the survey side, six flexible question types and advanced piping logic let you design rigorous studies that capture advice networks, mentorship, decision-making influence, or any custom relationship type you care about. On the passive side, plug-and-play integrations with Microsoft 365, Google Workspace, Microsoft Teams, and Slack stream communication data into Polinode automatically — no engineering required, no survey fatigue.
Once your data is in, Polinode handles networks of 50,000 nodes and 250,000 edges with fluid interactive graphs, configurable layouts, and over 30 network metrics built in: centrality, betweenness, brokerage, community detection, and more. No coding, no R, no Python required.
The AI Networks Chat is where things get interesting. Ask a question in plain English — "who are the bridges between Engineering and Sales?" or "find isolates at risk of disengagement" — and our agentic AI runs the metrics, traces the paths, and explains what it found.
Typical applications include surfacing hidden influencers, accelerating change management and post-merger integration, improving onboarding speed, redesigning teams, spotting burnout risk, and measuring inclusion in real terms.
SOC 2 certified, AES-256 encrypted, MFA-protected, GDPR-compliant, fully browser-based, and white-labelable. Used by Fortune 500s, top consultancies, leading universities, and global non-profits.
What is GetFeedback?
Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth.
Integrations Supported
5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
Salesforce
Salesforce Agentforce Education
Integrations Supported
5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
Salesforce
Salesforce Agentforce Education
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Polinode
Date Founded
2014
Company Website
www.polinode.com
Company Facts
Organization Name
SurveyMonkey
Date Founded
1999
Company Location
United States
Company Website
www.getfeedback.com
Categories and Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video