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What is Polinode?
Polinode helps enterprises see how work actually flows through their organization. Since 2014, we've been the category-defining platform for Organizational Network Analysis (ONA) — and today we deliver it with the most advanced AI capabilities on the market.
Most ONA tools force a choice: either run surveys to capture how employees experience collaboration, or pull metadata from communication tools to measure it passively. Polinode is the only platform that does both natively, in one place. On the survey side, six flexible question types and advanced piping logic let you design rigorous studies that capture advice networks, mentorship, decision-making influence, or any custom relationship type you care about. On the passive side, plug-and-play integrations with Microsoft 365, Google Workspace, Microsoft Teams, and Slack stream communication data into Polinode automatically — no engineering required, no survey fatigue.
Once your data is in, Polinode handles networks of 50,000 nodes and 250,000 edges with fluid interactive graphs, configurable layouts, and over 30 network metrics built in: centrality, betweenness, brokerage, community detection, and more. No coding, no R, no Python required.
The AI Networks Chat is where things get interesting. Ask a question in plain English — "who are the bridges between Engineering and Sales?" or "find isolates at risk of disengagement" — and our agentic AI runs the metrics, traces the paths, and explains what it found.
Typical applications include surfacing hidden influencers, accelerating change management and post-merger integration, improving onboarding speed, redesigning teams, spotting burnout risk, and measuring inclusion in real terms.
SOC 2 certified, AES-256 encrypted, MFA-protected, GDPR-compliant, fully browser-based, and white-labelable. Used by Fortune 500s, top consultancies, leading universities, and global non-profits.
What is GetFeedback?
Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth.
Integrations Supported
Integrations Supported
5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
Salesforce
Salesforce Agentforce Education
API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Polinode
Date Founded
2014
Company Website
www.polinode.com
Company Facts
Organization Name
SurveyMonkey
Date Founded
1999
Company Location
United States
Company Website
www.getfeedback.com
Categories and Features
Survey
Data Analysis Tools
Email Marketing
Categories and Features
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Not specified
Customer Satisfaction
360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
NPS
Not specified
Online Quiz Makers
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video