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What is PosIQ?

The diversity of restaurant loyalty programs today is quite remarkable. Yet, a significant number of these programs share a similar framework: they depend mostly on check-ins, eye-catching promotions, and giveaways, which fail to provide meaningful insights into customer behavior. In contrast, PosIQ differentiates itself by seamlessly connecting guests to their transactions through your restaurant's point-of-sale system, utilizing a method known as guest tracking that is executed with exceptional accuracy. Recognizing that each restaurant has its distinct traits, PosIQ presents various guest tracking techniques to select from, allowing you to choose systems that encourage guest involvement, engage your staff, or rely on fully automated processes—it's entirely your decision based on what suits your restaurant best. By gathering and evaluating essential data like customers' orders, frequency of visits, and interactions with staff, you gain valuable insights that would be difficult to achieve without comprehensive POS integration. Additionally, as patrons monitor their purchases via PosIQ, they are rewarded with customized offers that align with their shopping patterns and the loyalty benchmarks you set, thereby enriching their dining journey. This personalized strategy not only elevates customer satisfaction but also cultivates long-lasting loyalty, ensuring a favorable return on investment for your establishment. Ultimately, the ability to tailor experiences to individual preferences is what truly sets PosIQ apart in the competitive landscape of restaurant loyalty programs.

What is Formitable?

Building outstanding relationships with your guests starts here. Ensure that visitors have a remarkable online journey that inspires their return — we appreciate your creativity and vision. It would be our honor to support your successes. Our reservation widget enables you to provide a unique online booking experience that embodies the individuality of your restaurant, from the landing page of your website to the confirmation emails sent to guests. You can streamline daily operations without interrupting service, as the reservation system is designed to manage table allocations just as you would. Formitable consolidates all your data effortlessly; whether it pertains to dietary restrictions, customer feedback, or spending patterns, a detailed guest history is readily available at your fingertips. To reduce revenue loss due to no-shows, you can set up down payments and prepaid bookings by specifying the amount and refund policy while accommodating various payment options like iDeal, PayPal, and credit cards. Furthermore, you can benefit from complimentary real-time reservations through Google, ensuring that your bookings integrate smoothly with your POS system, thereby enhancing efficiency and quality of service. This seamless integration not only enriches the guest experience but also ensures that each interaction is both impactful and worthwhile, fostering lasting connections with your clientele. With our tools, your restaurant can thrive and stand out in a competitive market.

Media

Media

Integrations Supported

AreTheyHappy
Google Business Profile
GuestCompass
Lightspeed Retail
Mailchimp
Resy OS
SO Connect
Shiftbase
unTill

Integrations Supported

AreTheyHappy
Google Business Profile
GuestCompass
Lightspeed Retail
Mailchimp
Resy OS
SO Connect
Shiftbase
unTill

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Pricing Information

€69 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PosIQ

Date Founded

2008

Company Location

United States

Company Website

posiq.net

Company Facts

Organization Name

Formitable

Date Founded

2017

Company Location

Netherlands

Company Website

formitable.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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