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What is Power Framework?

Embark on your journey towards a data-driven future by implementing practical solutions that leverage your existing cloud services effectively. Create meaningful dashboards that empower you to make data-informed decisions with confidence. Optimize routine tasks to enhance your teams' efficiency and productivity. Promote seamless collaboration and connections, regardless of your location. Adapt your solutions to grow alongside your business and tackle emerging challenges head-on. Ensure that your project portfolio aligns with your organizational strategies to maintain focus on critical initiatives. Improve project delivery's efficiency and predictability to meet stakeholder expectations. Strive for a balance between capacity and demand to secure project success. Incorporate insights from various data sources to back your decisions with solid evidence. Manage resources, investments, RAID logs, and project statuses through a unified and comprehensive tool. Encourage effective teamwork on projects within your preferred Microsoft ecosystem. Streamline enterprise risk management with our user-friendly, fully customizable platform. Attain the crucial visibility required to monitor, manage, and mitigate potential risks proactively. By adopting these strategies, you will not only foster sustainable growth but also build a resilient business framework. In doing so, you create a dynamic environment that can swiftly adapt to the ever-changing landscape of your industry.

What is Cognitive View?

A system is established to oversee conduct-related risks in real-time, promoting positive behaviors and improving the organizational atmosphere. This system is instrumental in managing customer interactions and effectively tackling issues such as churn and complaints. By automating compliance and implementing quality control measures, it brings to light areas where compliance is lacking and where knowledge may be insufficient. The Cognitive View feature plays a crucial role by capturing, securing, and transcribing audio from both new and existing communication channels, thus creating a neatly organized dataset of recorded conversations. Analyzing these conversations yields valuable insights into customer satisfaction and agent demeanor, allowing organizations to assess whether agents are courteous and empathetic. Furthermore, it evaluates emotional responses through conversational data, empowering businesses to scale their responses to customers effectively. This diligent monitoring of customer service interactions ensures that organizations can promptly and appropriately address customer needs, thereby enhancing overall service quality. In addition to these benefits, the system fosters a deeper understanding of customer sentiments and agent behaviors, ultimately contributing to a more effective and strategic approach to service delivery. By implementing such a comprehensive system, organizations can achieve continuous improvement and adapt to the evolving landscape of customer service.

Media

Media

Integrations Supported

Azure Boards
Azure Marketplace
Google Analytics
Jira
Microsoft Forms
Microsoft Planner
Microsoft Power Apps
Microsoft Power Automate
Microsoft Power BI
Microsoft Project
Microsoft SharePoint
Microsoft Teams

Integrations Supported

Azure Boards
Azure Marketplace
Google Analytics
Jira
Microsoft Forms
Microsoft Planner
Microsoft Power Apps
Microsoft Power Automate
Microsoft Power BI
Microsoft Project
Microsoft SharePoint
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Power Framework

Company Location

United Kingdom

Company Website

www.powerframework.com

Company Facts

Organization Name

Cognitive View

Date Founded

2018

Company Location

Australia

Company Website

cognitiveview.com

Categories and Features

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

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