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Ratings and Reviews 0 Ratings
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What is Powerley Home Energy Management?
No other Home Energy Management (HEM) system allows utility users to take control of their energy usage by managing their households effectively. Homeowners can create intelligent living environments that foster energy efficiency and automatically generate savings. By providing tools for customers to manage their homes, you can help them significantly reduce their energy bills. Monitor the power consumption of every connected appliance, from light fixtures and outlets to thermostats and more. Powerley integrates effortlessly with a variety of leading smart device brands. With this, homeowners gain access to a personalized energy assistant that offers customized advice and insights. Customers can view their energy data in real-time, receive notifications about energy spikes, and track always-on consumption, among other features. Thanks to Powerley's Smart Actions capability, users can synchronize their home settings with their daily schedules. They can modify heating or lighting during specific hours, while commuting, in response to sensor prompts, or even when they're away on vacation, all of which helps maintain both energy efficiency and comfort. This forward-thinking strategy not only maximizes energy savings but also contributes to a more enjoyable and comfortable living space, ultimately enhancing the overall quality of life for homeowners.
What is Bidgely?
A significant reduction of 50% in calls concerning high bills has been observed, alongside a rise in customer satisfaction. Businesses can effectively anticipate and mitigate the need for customer support by proactively identifying potential issues. By sending timely, clear, and actionable notifications, they can engage customers before concerns arise, thereby reducing the volume of incoming inquiries. Moreover, a customized explanation for higher-than-usual bills can help customers adjust to fluctuations in their energy consumption. Informing clients about forthcoming seasonal changes and sharing energy-saving tips can further elevate their overall experience. Leveraging technology, integration with smart voice assistants such as Google Home and Amazon Echo offers personalized insights, allowing customers to inquire about billing, outages, appliance usage, projected costs, and available utility programs. On the other hand, customer service representatives often encounter difficulties when addressing billing issues, which can result in costly escalations and unneeded service calls. To combat this, the Bidgely Bill Analyzer, an AI-enhanced resource for customer service agents, provides comprehensive insights into individual customer appliance usage, boosting both service efficiency and effectiveness. This forward-thinking strategy not only enhances the quality of customer interactions but also empowers agents to resolve issues more rapidly, ensuring a smoother overall service experience for clients. Ultimately, the combination of proactive communication and advanced analytical tools fosters a more satisfied customer base while optimizing service operations.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Powerley
Company Location
United States
Company Website
www.powerley.com/solution/
Company Facts
Organization Name
BIDGELY
Company Location
United States
Company Website
www.bidgely.com
Categories and Features
Energy Management
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Categories and Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management