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What is Practo Insura?

Practo Insura is a cutting-edge modular platform tailored for property and casualty insurance, enabling insurers, managing general agents, and reinsurers to oversee the full lifecycle of policies, billing, and claims. This platform allows teams to quickly introduce new insurance offerings, modernize legacy processes, maintain compliance across various states, and reduce manual interventions while overcoming operational challenges. The key features of Practo Insura encompass: • Extensive policy administration that spans from issuance to renewal • Streamlined billing and payment systems, which cover premium billing and collections • Integrated claims management that simplifies the entire journey from the initial notice of loss to final resolution • Sophisticated rating engine and quote management capabilities • An intuitive portal for insured clients paired with a consumer-facing point of sale interface • A specialized agent portal that includes quote-to-bind functionalities • Comprehensive compliance and filing workflows to support state expansion and regulation of rates/forms • In-depth reporting and operational analytics tools This platform not only boosts operational efficiency but also enables insurance professionals to prioritize providing outstanding customer service, ultimately leading to improved client satisfaction and loyalty.

What is ClaimXperience?

Claims representatives now have the unprecedented chance to collaborate closely with policyholders throughout the claims process. By engaging policyholders more deeply, not only is customer satisfaction boosted, but it also aids in reducing the costs associated with managing claims. Nowadays, policyholders expect a high level of service that accommodates their availability rather than that of the representatives. When policyholders take an active role in every step of the claims process, their satisfaction significantly improves. Utilizing the ClaimXperience video collaboration tool provides the benefit of "eyes-on-site" from your office, facilitating effective triage and assessment of damage severity. This heightened accuracy allows for a greater number of claims to be resolved directly, thereby cutting down on expenses related to in-person visits. Additionally, when an on-site evaluation becomes necessary, you can guarantee that the appropriate expert is sent out from the start, further optimizing the process. This innovative approach ultimately cultivates a more effective and customer-oriented claims experience that meets the evolving needs of policyholders. As a result, both sides can enjoy a smoother interaction that builds trust and efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50,000/year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Practo Insura

Date Founded

2023

Company Location

United States

Company Website

practoinsura.com

Company Facts

Organization Name

Xactware

Date Founded

1986

Company Location

United States

Company Website

www.xactware.com/en-us/solutions/policyholder-self-serve/claimxperience/overview/

Categories and Features

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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