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What is Praxedo?

Praxedo is a premier field service management (FSM) platform, expertly engineered to address the complexities of modern service delivery. Our AI-driven solution empowers organizations to optimize field service scheduling, automate workflows, and elevate the customer experience. Designed for seamless integration, Praxedo features a user-friendly, highly customizable web interface and a robust field service mobile app that works both online and offline. This allows technicians to access work orders, capture data, and get real-time support from the office, ensuring productivity even in remote locations. Our platform's open architecture and extensive APIs facilitate smooth connections with various third-party systems, accelerating time-to-value. Trusted by more than 1,500 companies and 65,000 daily users globally, Praxedo is the go-to solution for industries like telecommunications, energy and utilities, and HVAC. Our advanced algorithms for service scheduling and route optimization significantly reduce travel time and boost first-time fix rates. Praxedo's commitment to innovation and customer success has earned it a consistent place in Gartner's Magic Quadrant for six consecutive years.

What is AyaNova?

Since 1998, AyaNova has helped small businesses that service and repair equipment keep their work organized. It grew out of our own computer repair shop and field service division, and from years of requests by customers around the world. What it covers: service work orders, a drag-and-drop dispatch schedule, quotes that become work orders, scheduled preventive maintenance, the history, meters and warranty of every customer unit, multi-warehouse parts inventory with purchase orders, and service contracts. Your customers get their own login to send requests and follow their work orders. Notifications go out in the app, by email or as text messages. Reports, forms and screen text are yours to customize, and it connects to QuickBooks Desktop. It is a web app: no installs for your staff, and phones can add it to the home screen. We host it, or you run it on your own Windows or Linux server. Free two-week trial, free help getting set up, email support.

Media

Media

Integrations Supported

Atlas
Google Calendar
Microsoft Dynamics 365 Business Central
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
Sage X3
Salesforce
Salesforce Agentforce Service

Integrations Supported

QuickBooks Desktop Pro

API Availability

API Availability

Has API

Pricing Information

$39/month/user

Pricing Information

$20 USD per user per month
Hosted (we host, back up and update it): $20 USD per user per month, 2-user minimum, billed monthly or yearly.

Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.

Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Praxedo

Date Founded

2005

Company Location

France

Company Website

www.praxedo.com

Company Facts

Organization Name

Ground Zero Tech-Works

Date Founded

1996

Company Location

Canada

Company Website

www.ayanova.com

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Field Service Businesses
Invoicing
Job Tracking
Quoting
Reporting
Scheduling

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management

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