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What is Praxedo?

Praxedo is a premier field service management (FSM) platform, expertly engineered to address the complexities of modern service delivery. Our AI-driven solution empowers organizations to optimize field service scheduling, automate workflows, and elevate the customer experience. Designed for seamless integration, Praxedo features a user-friendly, highly customizable web interface and a robust field service mobile app that works both online and offline. This allows technicians to access work orders, capture data, and get real-time support from the office, ensuring productivity even in remote locations. Our platform's open architecture and extensive APIs facilitate smooth connections with various third-party systems, accelerating time-to-value. Trusted by more than 1,500 companies and 65,000 daily users globally, Praxedo is the go-to solution for industries like telecommunications, energy and utilities, and HVAC. Our advanced algorithms for service scheduling and route optimization significantly reduce travel time and boost first-time fix rates. Praxedo's commitment to innovation and customer success has earned it a consistent place in Gartner's Magic Quadrant for six consecutive years.

What is ComVibe?

Identify trends that can help you tackle the challenges facing your properties with greater effectiveness. Evaluate your team's effectiveness by incorporating customer feedback as a vital indicator. Discover an innovative and intuitive platform focused on property maintenance and improving resident happiness. Finally, you can utilize a unified solution crafted to raise your service standards, improve customer contentment, and increase your Net Operating Income. Complete tasks in nearly half the time with a coordinated, collaborative, and mobile-friendly platform designed for both maintenance technicians and contractors. Consistently track, evaluate, and enhance your processes to create a reliable service strategy that optimizes your Net Operating Income. Effortlessly collect and utilize feedback regarding the services provided, potentially leading to a remarkable 30% boost in customer satisfaction. Seamlessly share and showcase your testimonials along with credible service satisfaction ratings to owners, staff, and clients, building trust and enhancing your credibility. This holistic strategy not only improves operational efficiency but also establishes a stronger presence in the competitive market landscape, ensuring your properties stand out from the rest.

Media

Media

Integrations Supported

Atlas
Google Calendar
Microsoft Dynamics 365 Business Central
Microsoft Excel
QuickBooks Online
QuickBooks Online Advanced
Sage X3
Salesforce
Salesforce Agentforce Service

Integrations Supported

API Availability

API Availability

Pricing Information

$39/month/user

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Not specified

Training Options

Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Praxedo

Date Founded

2005

Company Location

France

Company Website

www.praxedo.com

Company Facts

Organization Name

CommunityVibe

Date Founded

2010

Company Location

United States

Company Website

comvibe.com/info/

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Maintenance Management

Inventory Management
Predictive Maintenance

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