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What is Precursive?

Enhancing service delivery is crucial for maximizing revenue potential. It is essential to synchronize the efforts of sales, service, and success teams within Salesforce. The initial phase of ensuring customer success lies in effective onboarding. Salesforce presents numerous playbooks designed to expedite the customer onboarding process. By facilitating quick team mobilization and optimal resource scheduling, organizations can utilize their capacities more effectively. Additionally, accurate forecasting and tracking of team time and resource usage are vital. Precursive PSA offers comprehensive visibility for all employees and professional services, significantly boosting operational performance while being fully integrated within Salesforce. This level of integration enables teams to collaborate seamlessly, driving both efficiency and customer satisfaction.

What is Baton?

Baton operates as an all-encompassing communication platform that links software providers, their clientele, and service collaborators, simplifying the intricate nature of implementation procedures. It supports proactive triaging, detailed reporting, and real-time monitoring of project statuses, allowing for quicker product launches than ever before. Users have the ability to create customized implementation projects with phases that cater to their organization's unique needs. Milestones can be set for the automatic tracking of progress, and standardized project templates are available to support business growth. Furthermore, Baton’s business intelligence capabilities aid in the careful organization of tasks, dependencies, and deadlines related to projects. Our consolidated view of all active implementation initiatives reveals critical insights that boost operational effectiveness. Clients can take advantage of tailored monitoring dashboards, while overarching project visibility is ensured through extensive dashboards covering the entire portfolio. By leveraging Baton, you can proficiently manage and improve your customers' initial engagement with your products, fostering their satisfaction and paving the way for enduring partnerships. This holistic approach not only enhances customer experiences but also contributes to overall business success.

Media

Media

Integrations Supported

Meltano
Salesforce

Integrations Supported

Meltano
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Precursive

Company Location

United Kingdom

Company Website

www.precursive.com

Company Facts

Organization Name

Baton

Date Founded

2019

Company Location

United States

Company Website

www.hellobaton.com/product

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Resource Management

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

Work Management

Access Roles / Permissions
CRM
Calendar Management
Collaboration Tools
File Storage / File Sharing
Kanban
Messaging / Discussion
Performance Metrics
Project Management
Reporting / Analytics
Resource Management
Strategic Planning
Task Management
Time Tracking
Version Control
Workflow Management

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

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