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support 5 out of 5 stars

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What is Preferred Patron Loyalty?

Preferred Patron Loyalty provides top-notch loyalty and gift card solutions available today. As a versatile multi-channel marketing tool, it caters to businesses of all sizes. This platform also encompasses visitor loyalty management, along with features for managing incentive promotions and gift cards. By utilizing email and SMS communication, Preferred Patron Loyalty can significantly boost customer engagement. The solution includes a variety of incentive-driven promotions like coupons, rewards, recognition, appreciation, referral bonuses, cash back, and beyond. Additionally, you can either implement the system independently or take advantage of its smooth integrations with popular platforms such as Square POS, VendHQ POS, and Shopify ECommerce, enhancing its functionality even further. Ultimately, Preferred Patron Loyalty is designed to foster lasting customer connections and drive business growth.

What is Fondue?

In place of standard pre-purchase incentives, shoppers can now track their CashBack eligibility as they shop and opt for redemption options like gift cards or cash after their transaction, with additional alternatives expected to be introduced soon. This modern strategy replaces the traditional method of using blanket discounts that can erode profit margins, focusing instead on increasing overall revenue. By providing greater value on gift cards to encourage customer loyalty, offering discounts to those who need them to encourage purchases, and recouping revenue from customers who don't take advantage of these discounts, brands can effectively fine-tune their sales tactics. Furthermore, brands can substitute traditional coupon incentives in their welcome series emails, popups, and SMS messages with CashBack offers. Customers have the choice to redeem their CashBack as cash via a Visa card or as a gift card for future use in the brand's store. Given that not every customer redeems their CashBack, brands have the opportunity to reinvest the unclaimed funds into more impactful promotional offers, ultimately increasing conversion rates and fostering revenue growth. This forward-thinking approach not only draws in new customers but also significantly enriches the shopping experience for those who are already loyal to the brand, creating a win-win situation for everyone involved. Additionally, as more options are rolled out, the potential for customer engagement and satisfaction will likely continue to rise.

Media

Media

Integrations Supported

Square POS
WebRezPro
WooCommerce
barnetPOS

Integrations Supported

Attentive
Shopify

API Availability

Has API

API Availability

Pricing Information

$149/month
All Pricing USD
Monthly and Annual Plans Available
--------------------------------------------
Small Biz $149/mo
Premium $249/mo
Premium+ $349/mo

Pricing Information

$65 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Preferred Patron Loyalty, LLC

Date Founded

2004

Company Location

United States

Company Website

www.preferredpatron.com

Company Facts

Organization Name

Fondue

Date Founded

2021

Company Location

United States

Company Website

www.getfondue.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Gamification

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Gift Card

Not specified

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Categories and Features

eCommerce Tools

Not specified

Gift Card

Not specified

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