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What is Prefme?
A comprehensive platform is crafted to elevate the digital journey of guests at every stage, from pre-arrival to post-departure. It streamlines processes by removing wait times through features like contactless Pre Check-in and Express Checkout, alongside enabling access to guest rooms via Mobile Key. This innovative tool facilitates seamless communication between guests and hotel staff, allowing for quick responses to inquiries and requests. Guests can share their specific Eat & Stay preferences in advance, ensuring personalized in-room amenities and meal selections. Moreover, it keeps visitors updated on cleaning protocols and highlights various services, such as spa treatments and dining choices. The platform allows guests to explore a wide array of hotel offerings, including restaurants, in-room dining, and recreational activities, all bookable from their smartphones. Additionally, it provides the capability for scheduling services like spa sessions, golf, or yoga, opening doors for upselling and cross-selling opportunities. Guests are empowered to scan QR codes on food labels and menu items, aiding them in identifying ingredients and avoiding allergens. Finally, through the Prefme Partner listing, the hotel can effectively present different room styles, dining configurations, available amenities, and hygiene practices, ensuring that guests remain well-informed and thoroughly satisfied throughout their stay. This holistic approach not only enhances guest satisfaction but also maximizes operational efficiency for hotel staff.
What is Civitfun?
Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.
Integrations Supported
5stelle*
Avalon Bookings Manager
Booking.com
Cloudbeds
Hotelware PMS
Mews
Mini Hotel PMS
Oracle Hospitality Reporting and Analytics
Protel Booking Engine
QuoHotel
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Prefme
Company Location
India
Company Website
prefme.com/partners/
Company Facts
Organization Name
Civitfun Hospitality
Company Location
Spain
Company Website
en.civitfun.com
Categories and Features
Guest Messaging
Not specified
Categories and Features
Reservations
Not specified