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What is Prefme?

A comprehensive platform is crafted to elevate the digital journey of guests at every stage, from pre-arrival to post-departure. It streamlines processes by removing wait times through features like contactless Pre Check-in and Express Checkout, alongside enabling access to guest rooms via Mobile Key. This innovative tool facilitates seamless communication between guests and hotel staff, allowing for quick responses to inquiries and requests. Guests can share their specific Eat & Stay preferences in advance, ensuring personalized in-room amenities and meal selections. Moreover, it keeps visitors updated on cleaning protocols and highlights various services, such as spa treatments and dining choices. The platform allows guests to explore a wide array of hotel offerings, including restaurants, in-room dining, and recreational activities, all bookable from their smartphones. Additionally, it provides the capability for scheduling services like spa sessions, golf, or yoga, opening doors for upselling and cross-selling opportunities. Guests are empowered to scan QR codes on food labels and menu items, aiding them in identifying ingredients and avoiding allergens. Finally, through the Prefme Partner listing, the hotel can effectively present different room styles, dining configurations, available amenities, and hygiene practices, ensuring that guests remain well-informed and thoroughly satisfied throughout their stay. This holistic approach not only enhances guest satisfaction but also maximizes operational efficiency for hotel staff.

What is GuestAssist?

The GuestAssist App acts as a crucial resource, akin to having an extra team member without the associated costs. It allows guests to effortlessly find all the information they need before and during their stay, which greatly reduces the number of phone calls you might typically handle. Users can easily check their account balances and make instant credit card payments online, ensuring a hassle-free experience. Furthermore, the app offers directions to help navigate your property and provides essential details about available amenities and local services. Guests can also stay updated on weather conditions to plan their activities effectively. Moreover, they can obtain Wi-Fi login information without the need to visit the front desk. The app facilitates the purchase of additional items, such as breakfast packages and picnic baskets, which enhances their overall enjoyment. In summary, the GuestAssist App not only elevates the guest experience but also streamlines your staff's operations. By adopting this app, you can create a seamless and efficient experience tailored to your guests' needs, ultimately fostering greater satisfaction and loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Prefme

Company Location

India

Company Website

prefme.com/partners/

Company Facts

Organization Name

NewBook

Date Founded

2010

Company Location

Australia

Company Website

guestassist.app/

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives