Hostel Mate Reviews & Ratings

Hostel Mate

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 3.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

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What is Prime Host Partners?

Prime Host Partners provides a cloud-based property management and channel management solution tailored for independent hotels, resorts, hostels, guesthouses, villas, and other lodging types. The platform includes a comprehensive calendar that facilitates management of room rates, availability, bookings, and walk-ins, while also integrating smoothly with online travel agencies and offering a direct booking engine. Its ability to process updates from connected channels helps in auditing reservations and supports teams in identifying inconsistencies in booking prices and commissions. Staff can efficiently manage modifications across multiple rooms and dates, monitor reservations, and leverage role-specific permissions to enhance operational efficiency. Optional features are also available, including pricing insights based on booking history and AI-assisted replies to guest feedback. The pricing model is based on the total number of rooms within a property, ensuring there are no percentage fees applied to bookings. Additionally, this browser-based solution can be accessed via a progressive web app on mobile devices, providing users with flexibility and convenience. Overall, Prime Host Partners empowers accommodation providers with vital tools to optimize management practices and elevate the guest experience, ultimately leading to better operational outcomes.

What is Hostel Mate?

Hostel Mate is a cutting-edge cloud-based platform crafted specifically for hostels, understanding that managing such an establishment involves more than just processing bookings; it requires careful coordination of various factors to ensure smooth operations. Our intuitive management tools allow you to handle reservations, track occupancy rates, and transform your data into useful insights with ease. As an all-encompassing accommodation and monitoring system, Hostel Mate aims to boost guest satisfaction, streamline daily tasks, and set your business up for long-term success. Increase your online presence and optimize your bookings with our robust Channel Manager, which features over 100 integrations with leading platforms. This functionality enables you to align your hostel's availability, bookings, and pricing across major sites like Booking.com, Hostelworld, and Airbnb, helping you connect with a larger audience. We pride ourselves on being the most cost-effective choice on the market, providing unlimited beds and rooms with the option to cancel at any time. There are zero hidden fees, no extra charges, and absolutely no surprise costs involved. Understanding the vital needs for effective online booking management, our affordable solution is designed to cater to those requirements while delivering outstanding value. By opting for Hostel Mate, you're not merely acquiring software; you're making a strategic investment in the future of your hostel, ensuring that it thrives in a competitive environment. With our commitment to continuous improvement and customer support, we strive to be your trusted partner every step of the way.

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Integrations Supported

Agoda
Airbnb
Booking.com
Expedia
Hostelworld
Trip.com

Integrations Supported

Agoda
Airbnb
Booking.com
Expedia
Hostelworld
Trip.com
Ctrip
Escapia
Google
Hotels.com
Nomod
Stripe
Telegram
Vrbo
WhatsApp

API Availability

API Availability

Pricing Information

$59/property/mo + $1.50/room
Annual plan: $59 per month for 1 room or unit, $65 for 5, and $80 for 15. Monthly-billed plan: $70.80 for 1 unit, $78 for 5, and $96 for 15. Pricing is based on each property's unit count. Prices are shown in USD for reference; checkout is billed in Thai baht. No setup fee or booking commission.
Free Trial Offered?

Pricing Information

$19/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac
On-Prem
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Prime Host Partners

Date Founded

2026

Company Location

Thailand

Company Website

primehostpartners.com/en

Company Facts

Organization Name

Hostel Mate

Date Founded

2010

Company Location

United Arab Emirates

Company Website

hostelmate.co

Categories and Features

Categories and Features

Hostel Management

Cash Drawer Management
Dorms
Employee Management
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

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