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Ratings and Reviews 260 Ratings
What is Primo?
Primo functions as a holistic IT operations platform that leverages artificial intelligence to streamline the purchasing, monitoring, securing, and management of corporate devices and software via a single, centralized interface. By amalgamating identity management, mobile device management (MDM), endpoint detection and response, software as a service (SaaS) management, and global hardware procurement, it removes the necessity for teams to juggle various disconnected tools. This integration empowers IT departments to effortlessly establish security protocols, roll out applications and updates, and resolve issues across macOS, Windows, and Linux systems. In addition, it supports extensive zero-touch deployments while ensuring that identity and access workflows are synchronized with HR data, facilitating efficient onboarding, offboarding, and permission modifications. Moreover, through its integration with over 60 HR and email systems, it sustains a unified source of truth for users and devices, while providing real-time compliance monitoring and activity logs. The platform further strengthens security by utilizing role-based access, single sign-on, and AI-driven automation, which ultimately minimizes manual workloads and enhances the overall security framework of the organization. Additionally, this comprehensive approach not only boosts efficiency but also fosters a more secure and responsive IT environment for future growth.
What is Addigy?
Addigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.
Integrations Supported
Freshdesk
Malwarebytes
Microsoft Entra ID
Okta
Acronis Cyber Protect Cloud
1Password
Abacus
Asana
Cezanne HR
ConnectWise PSA
Integrations Supported
Freshdesk
Malwarebytes
Microsoft Entra ID
Okta
Acronis Cyber Protect Cloud
1Password
Abacus
Asana
Cezanne HR
ConnectWise PSA
API Availability
Has API
API Availability
Has API
Pricing Information
€8 per month
Free Trial Offered?
Free Version
Pricing Information
$5 to $6 per device
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Primo
Date Founded
2022
Company Location
France
Company Website
www.getprimo.com
Company Facts
Organization Name
Addigy
Date Founded
2014
Company Location
United States
Company Website
addigy.com
Categories and Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support
SaaS Management
License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management
Categories and Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Mobile Device Management (MDM)
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management