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What is Prisma Campaigns?

The Agile Marketing Platform tailored for Financial Services Our services empower Financial Institutions to enhance customer connections, boost wallet share, and foster loyalty. We facilitate the seamless execution of personalized campaigns across multiple channels, all at scale. Prisma Campaigns serves as a smart omnichannel orchestrator, suitable for online banking, mobile banking, email, SMS, and various other platforms. By leveraging customer data, it enables Financial Institutions to launch targeted and personalized campaigns that resonate at every phase of the customer journey. Transform insights into action Strategically manage segmented real-time campaigns for optimal impact. Tailored 1-to-1 messaging Elevate conversion rates by providing messages that are both personal and contextually relevant. Comprehensive platform solution Manage all your communication channels—mobile, web, and email—conveniently from a single interface. Effortless integration process With our user-friendly SDK, you can be operational in just six weeks, ensuring a swift transition. #StayRelevant

What is Lynq by Agent IQ?

Lynq, developed by Agent IQ, represents a cutting-edge relationship banking platform powered by artificial intelligence, designed to help financial institutions improve customer relationships beyond the confines of traditional branch settings. This platform combines instant AI-driven self-service options with easy access to personal bankers, allowing clients to receive prompt answers and tailored support effortlessly. Key features include asynchronous messaging, video conferencing, voice calls, co-browsing capabilities, and secure file sharing to enhance communication. The AI further supports employees by suggesting responses, automatically tagging conversations, translating messages, and summarizing discussions to boost productivity. Teams can efficiently coordinate outreach initiatives using role-based routing, organized queues, SMS notifications, push alerts, and proactive updates to keep clients informed. Management has access to analytical tools that observe discussion trends, evaluate sentiment, and monitor resolution times for ongoing improvement. Lynq is designed for seamless compatibility with existing digital banking and customer relationship management systems through APIs and webhooks, ensuring a smooth implementation process. Security protocols adhere to SOC 2 standards, with single-tenant hosting located in the United States and strong encryption safeguarding data both during transmission and storage. Moreover, financial institutions can personalize user experiences to cater to distinct customer demographics, branches, and service lines, resulting in a more customized banking journey. This all-encompassing strategy not only fortifies customer relationships but also fosters growth in an increasingly competitive banking environment, ultimately leading to enhanced customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

Fastfill

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Prisma Campaigns

Date Founded

2015

Company Location

United States

Company Website

www.prismacampaigns.com

Company Facts

Organization Name

Agent IQ

Date Founded

2015

Company Location

United States

Company Website

www.agentiq.com

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Artificial Intelligence

For Sales
Machine Learning
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation

Banking

Corporate Banking
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Sales Intelligence
Segmentation
Social Marketing
Website Visitor Tracking

Online Banking

Chat / Messaging
Marketing Automation
Retail Banking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

Banking

Not specified

Customer Engagement

Not specified

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