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What is Privacy Requests?

Privacy Requests is an all-encompassing solution for managing Data Subject Access Requests (DSARs) tailored for startups and growing teams that do not have a designated privacy department. As the volume of requests rises, the disarray caused by shared inboxes often results in confusion, unclear roles, missed timelines, and lost audit trails. To address these challenges, Privacy Requests consolidates everything into a single, organized workspace equipped with hosted intake forms, identity verification processes, deadline tracking, task assignments, approval workflows, and secure file transfers via expiring links, all designed to ensure compliance with regulations like GDPR and CCPA/CPRA. Furthermore, users can take advantage of a free tier that allows them to handle an unlimited number of DSARs with up to two team members and access to one dedicated portal. This efficient approach not only boosts productivity but also fosters a culture of accountability within the team, enabling them to navigate privacy requests with greater ease and effectiveness. By providing such robust features, Privacy Requests empowers teams to maintain control over their privacy obligations while scaling their operations.

What is Optacy?

Optacy (formerly CCPA Toll Free) is a turnkey, lightweight privacy compliance platform designed primarily for businesses needing fast regulatory fulfillment across CCPA/CPRA, GDPR, and emerging US state privacy laws and other global privacy laws. We offer an out-of-the-box intake infrastructure featuring a shared toll-free hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, interactive webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Centralized within a single dashboard, the platform tracks incoming Data Subject Access Requests (DSARs), manages compliance countdown deadlines, and maintains a complete, automated audit trail for legal verification. Beyond basic intake, Optacy provides geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated web scanning to identify active tracking scripts. The software supports multi-brand management and offers developer tools—including APIs, webhooks, and direct Slack integrations—to automate backend deletion workflows and sync data across internal systems. Its flexible pricing structure ranges from a $59/month SMB package for basic hotline and webform intake up to custom enterprise tiers that include integrations, SSO, and high-volume request handling. By bundling phone intake, web forms, tracking, and cookie management into one low-maintenance software suite, Optacy acts as a cost-effective alternative to heavy enterprise consent tools. Companies frequently adopt it to instantly satisfy legal mandates—such as California’s explicit statutory requirement for a toll-free phone number—without needing to spend time or developer resources building internal privacy intake workflows from scratch.

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Integrations Supported

Integrations Supported

Okta
Zapier

API Availability

API Availability

Pricing Information

$29/month
Free Version

Pricing Information

$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Privacy Requests

Date Founded

2026

Company Location

Canada

Company Website

privacyrequests.co

Company Facts

Organization Name

Privacy Toll Free, LLC

Date Founded

2019

Company Location

United States

Company Website

optacy.com

Categories and Features

Categories and Features

Data Privacy Management

CCPA Compliance
Consent Management
GDPR Compliance
Policy Management

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