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What is Priz?

Priz is an innovative SaaS solution that automates the credit recovery process, ensuring cloud providers meet their SLA obligations. It continuously monitors cloud service interruptions on prominent platforms such as AWS, Azure, and GCP, swiftly diagnosing the underlying issues and autonomously submitting credit requests, requiring minimal intervention from IT personnel. By consolidating real-time outage information, Priz delivers in-depth insights through intuitive dashboards, allowing organizations to evaluate the financial impact of service interruptions while promoting SLA adherence and responsibility. Beyond compliance, Priz also provides users with actionable data analytics that aid in optimizing cloud resource usage and reducing costs. By effectively bridging the divide between promised availability and actual service performance, Priz not only recovers potential credits but also enhances transparency and trust within cloud operations, leading to an overall improvement in service quality. Furthermore, this comprehensive approach not only safeguards financial recoveries but also raises the operational benchmarks for cloud service providers, fostering a more reliable cloud environment for all users.

What is BigPanda?

All sources of data, such as topology, monitoring, change management, and observation tools, are brought together for analysis. Through BigPanda's Open Box Machine Learning, this information is synthesized into a compact set of actionable insights. This capability enables the real-time detection of incidents before they escalate into significant outages. The swift identification of root causes can significantly enhance the speed of resolving both incidents and outages. BigPanda is adept at detecting both changes that lead to root causes and those related to the infrastructure itself. By facilitating the rapid resolution of outages and incidents, BigPanda streamlines the incident response procedure, which encompasses ticket generation, notifications, incident triage, and the establishment of war rooms. The integration of BigPanda with enterprise runbook automation solutions further accelerates the remediation process. Applications and cloud services are essential for every organization, and outages can impact everyone involved. With $190 million in funding and a valuation of $1.2 billion, BigPanda solidifies its leadership position within the AIOps market, showcasing its significant impact on operational efficiency. This combination of innovative technology and strategic funding positions BigPanda as a critical player in transforming incident management.

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Integrations Supported

Amazon Web Services (AWS)
Microsoft Azure

Integrations Supported

AlertOps
Apica
Asana
Atatus
Blink
IT-Conductor
Icinga
InsightFinder
Jira Service Management
NetBrain
New Relic
Okta
PagerDuty
Postman
Sematext Cloud
ServiceNow
SolarWinds AppOptics
SolarWinds Pingdom

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Priz.ai

Date Founded

2024

Company Location

United States

Company Website

www.priz.ai/

Company Facts

Organization Name

BigPanda

Date Founded

2012

Company Location

United States

Company Website

bigpanda.io

Categories and Features

SLA Management

Not specified

Categories and Features

AIOps

Not specified

Data Center Management

Multi-Platform

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Contract/License Management
Project Management
Release & Deployment Management

Network Monitoring

Not specified

Observability

Not specified

Runbook Automation

Not specified

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