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What is ProCTI?

Connect your Skype for Business (formerly known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to effectively log information on all incoming and outgoing calls. You have the flexibility to choose what information is visible for each call in ProCTI. With a simple click, you can access vital details such as contact information, service cases, email addresses, and current contracts! You are also able to create leads, contacts, tasks, notes, emails, and activities related to the caller. Moreover, you can initiate or redirect calls, manage your upcoming appointments, and search for leads, contacts, and companies, all within the ProCTI platform. The intuitive management system allows different levels of access to your data based on user roles, ensuring security and efficiency. The standard ProCTI version is designed to work with multiple Microsoft Dynamics iterations, Uniconta, and Computer Telephony Integration (CTI). Capitalize on the extensive features offered, which include displaying contact details, company names, notes, activities, service cases, email addresses, credit limits, and active contracts, among others. This integration significantly boosts productivity and optimizes communication processes within your organization, ultimately fostering a more connected workplace. Embrace the possibilities that come with such a robust integration to enhance your team's performance.

What is Chirply?

Chirply transcends the typical role of a mere contact storage system by providing an extensive array of functionalities that encompass sending and receiving text and multimedia messages, making live phone calls straight from your browser, delivering ringless voicemail, and launching automated outreach campaigns, among others. Its intuitive interface allows users to access a variety of dynamic services, including two-way SMS with auto responders, live and recorded phone calls, two-way email correspondence, and click-to-call widgets, in addition to robust tools for managing drip marketing campaigns and generating leads through ringless voicemail. Moreover, Chirply's Interactive Voice Response (IVR) system streamlines caller interactions by collecting vital information and efficiently routing calls to the appropriate recipients with pre-recorded voice responses tailored to specific situations. Additionally, the platform aids users in acquiring valuable leads from sources like Google, Yelp, and newly registered domains, while also effortlessly integrating Facebook lead ads to bolster marketing efforts. With its wide-ranging features, Chirply emerges as a pioneering solution that not only enhances communication but also significantly boosts customer engagement through innovative outreach strategies. As businesses continue to evolve, Chirply remains at the forefront of communication technology, enabling users to adapt and thrive in an ever-changing marketplace.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Microsoft Dynamics 365
PX
Yelp
Zapier

Integrations Supported

Facebook
Google Business Profile
Microsoft Dynamics 365
PX
Yelp
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$97 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Provaria

Company Location

Austria

Company Website

www.proaddon.com/en/addons/procti/

Company Facts

Organization Name

Chirply

Company Website

www.chirply.io

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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