Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • MindCloud Reviews & Ratings
    20 Ratings
    Company Website
  • Semarchy xDM Reviews & Ratings
    63 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    844 Ratings
    Company Website
  • DocuGenerate Reviews & Ratings
    49 Ratings
    Company Website
  • Nimbler Reviews & Ratings
    33 Ratings
    Company Website
  • PostScan Mail Reviews & Ratings
    123 Ratings
    Company Website
  • HiHello Reviews & Ratings
    31,030 Ratings
    Company Website
  • ServoDesk Reviews & Ratings
    20 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    52 Ratings
    Company Website

What is ProCTI?

Connect your Skype for Business (formerly known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to effectively log information on all incoming and outgoing calls. You have the flexibility to choose what information is visible for each call in ProCTI. With a simple click, you can access vital details such as contact information, service cases, email addresses, and current contracts! You are also able to create leads, contacts, tasks, notes, emails, and activities related to the caller. Moreover, you can initiate or redirect calls, manage your upcoming appointments, and search for leads, contacts, and companies, all within the ProCTI platform. The intuitive management system allows different levels of access to your data based on user roles, ensuring security and efficiency. The standard ProCTI version is designed to work with multiple Microsoft Dynamics iterations, Uniconta, and Computer Telephony Integration (CTI). Capitalize on the extensive features offered, which include displaying contact details, company names, notes, activities, service cases, email addresses, credit limits, and active contracts, among others. This integration significantly boosts productivity and optimizes communication processes within your organization, ultimately fostering a more connected workplace. Embrace the possibilities that come with such a robust integration to enhance your team's performance.

What is ESO Health Data Exchange (HDE)?

Health Data Exchange (HDE) is a Platform-as-a-Service solution designed for interoperability, connecting a variety of clinical data sources to advance care continuity, elevate clinical quality, aid in EMS reimbursement, and offer critical business insights. Users in facilities and EMS agencies can take advantage of the system without the need for additional hardware or software installations. Most data connections and data extractions can be handled through the existing resources of the organizations involved. The seamless interconnection of different systems requires effective collaboration with the ESO team to provide optimal support. ESO's integration tools monitor data traffic consistently across all connections, ensuring everything operates smoothly. In the event of any issues, ESO support personnel work closely with the appropriate technical teams to quickly resolve problems, which highlights their commitment to delivering dependable service. This cooperative strategy not only enhances the reliability of the system but also creates a strong foundation for continuous improvement in the healthcare sector. By fostering these collaborative efforts, HDE contributes to a more integrated and effective approach to health data management.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft Dynamics 365
iPCR

Integrations Supported

Microsoft Azure
Microsoft Dynamics 365
iPCR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Provaria

Company Location

Austria

Company Website

www.proaddon.com/en/addons/procti/

Company Facts

Organization Name

ESO

Date Founded

2004

Company Location

United States

Company Website

www.eso.com/hospital/

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Popular Alternatives

Popular Alternatives

MD Link Reviews & Ratings

MD Link

MDI Solutions
Duet360 OneOffice Reviews & Ratings

Duet360 OneOffice

Endowance Solutions
CareConnect Reviews & Ratings

CareConnect

Netsmart