Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
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What is ProNavigator Sage?
In the realm of insurance, having access to pertinent information is vital for achieving success, yet the challenge arises when that information is dispersed across multiple platforms and drives, leading to a time-consuming retrieval process. With constant updates and bulletins being released, it can quickly become overwhelming to stay on top of everything. Sage’s centralized announcement center addresses this issue by enabling your team to receive real-time updates on changes, streamlining the information-gathering process. If your team is accustomed to using Google, they will find Sage equally intuitive and accessible. Logging into the platform is a breeze; all that is needed is a browser login without the hassle of software installations, IT configurations, or extensive training. Moreover, Sage offers insightful analytics that track user inquiries and their frequency, shedding light on training needs and information gaps within your organization, while also uncovering potential new markets and products. The efficient quick filters help narrow down search results, info cards summarize essential highlights, and a date stamp ensures that you know how recent the information is. In addition, accessing the complete source document is just a click away, guaranteeing that your team has the latest resources at their fingertips. This seamless integration of information not only boosts productivity but also empowers your team to make prompt, informed decisions in an ever-changing environment. Ultimately, by leveraging such tools, organizations can significantly enhance their operational efficiency and responsiveness to market demands.
What is Cyber Train?
Sage Cyber Train functions as an all-encompassing Training Management System (TMS) that provides the necessary flexibility to manage and deliver educational materials while streamlining and automating administrative tasks. The platform integrates effortlessly with Sage HRMS and various HR systems, offering single-sign-on access to the Applicant Tracking solution, Sage Cyber Recruiter. By serving as a centralized, on-demand resource for corporate learning and development, Sage Cyber Train significantly improves the educational experience for users. With adaptable deployment options available, whether on-premise or in the cloud, it promotes an efficient learning atmosphere that effectively tracks and oversees progress. Moreover, it empowers users to curate and share diverse course materials, facilitating the development of customized curricula and the management of certification programs tailored to the unique needs of organizations. This system not only enhances hiring efficiency but also elevates the candidate experience by automating the entire recruiting and onboarding process. Consequently, these features allow organizations to prioritize their growth while upholding exceptional standards in both training and recruitment. Ultimately, Sage Cyber Train positions itself as an essential tool for businesses aiming to cultivate a skilled workforce.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ProNavigator
Date Founded
2016
Company Location
Canada
Company Website
pronavigator.ai/
Company Facts
Organization Name
Visibility Software
Date Founded
1999
Company Location
United States
Company Website
go.visibilitysoftware.com/training
Categories and Features
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce