Ratings and Reviews 2 Ratings

Total
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support

Ratings and Reviews 11 Ratings

Total
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features
design
support

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What is ProWorkflow?

ProWorkflow is an online project management platform designed to simplify the coordination of teams and projects. This versatile tool caters to freelancers, startups, and large enterprises alike, offering an array of robust features to enhance productivity. Key functionalities include task assignment, time tracking, and project rescheduling, which streamline workflow management. Additionally, ProWorkflow equips users with user-friendly tools for generating quotes, invoices, and comprehensive reports, making it an all-in-one solution for project oversight. With its intuitive interface, ProWorkflow ensures that managing projects becomes a seamless experience for all users involved.

What is OneDesk?

OneDesk is an integrated software solution that merges Helpdesk functionality with Project Management capabilities into a single platform. This eliminates the hassle of purchasing, integrating, and navigating multiple applications. It allows teams to efficiently support customers and collaborate on projects from a unified interface. Suitable for businesses of all sizes, including various departments within larger organizations, OneDesk is favored by professionals in project management, IT, customer service, and professional services. The software is user-friendly, packed with features, and offers extensive customization options for managing both tasks and ticket workflows effectively. Additionally, its versatility ensures that it can adapt to the unique needs of different teams within an organization.

Media

Media

Integrations Supported

Box
Dropbox
QuickBooks Online
QuickBooks Online Advanced
Stackreaction
Zapier
FreshBooks
Google Drive
MYOB
Microsoft Excel
Xero

Integrations Supported

Box
Dropbox
QuickBooks Online
QuickBooks Online Advanced
Stackreaction
Zapier
Jira
Jira Work Management
Mailchimp
Microsoft Azure
Microsoft Project
Salesforce
Slack
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

$20.00/month/user
Professional - $20 per user per month
Advanced - $30 per user per month
Free Trial Offered?

Pricing Information

$9/user/month
$9/user/month (if billed yearly)
$11/user/month (if billed monthly)
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ProActive Software

Date Founded

2002

Company Location

New Zealand

Company Website

www.proworkflow.com

Company Facts

Organization Name

OneDesk

Date Founded

2008

Company Location

Canada

Company Website

www.onedesk.com

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Portfolio Management

Task Management
Time & Expense Tracking

Task Management

Not specified

Time Tracking

Billable & Non-Billable Hours
Billing & Invoicing
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Online Time Tracking
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Lifecycle Management

Cost Tracking
Design Management
Product Data Management
Project Management
Requirements Management

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Portfolio Management

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

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